Mohamed Abbas
@mohamedabbas5
I lead IT service delivery and digital transformation across complex international organizations.
KuwaitWhat I'm looking for
I've led end-to-end IT service delivery and digital transformation across 28+ countries for the World Bank Group, UNDP, financial institutions, airlines, and major conglomerates.
At the World Bank Group, IFC, and UNDP, I managed IT operations for 10+ MENA country offices, implemented ERP and workflow platforms for 450+ users, and established regional IT governance, cybersecurity, and ITIL service-management standards.
I've delivered mission-critical infrastructure, cloud migration, enterprise integration, business continuity, and cybersecurity programs for the Central Bank of Kuwait, Kuwait Airways, and Kharafi Group organizations. My work has improved service turnaround and operational efficiency by 30–40%+ while maintaining zero critical security incidents in high-stakes environments.
Today at BMC, I advise enterprise clients across MENA on ICT, AI-driven solutions, analytics, vendor partnerships, and emerging technology integration. I bring 25+ years of international delivery leadership, multilingual stakeholder engagement, and experience managing project portfolios valued at more than $500M.
Experience
Work history, roles, and key accomplishments
Senior Account Manager & AI Technology Consultant
BMC (Business Machines Company)
Jan 2025 - Present (1 year 8 months)
Serve as primary technology advisory and service delivery lead for enterprise clients across MENA, managing end-to-end ICT solutions. Led design and implementation of AI-driven solutions and analytics platforms, increasing organizational efficiency by 40%+.
Senior ICT Business Development Manager
Envision Tech W.L.L (Kharafi Group)
May 2020 - Dec 2024 (4 years 7 months)
Managed large-scale IT service delivery for a major conglomerate across construction, real estate, retail, and industrial sectors. Led digital transformation including cloud migration, enterprise integration, and BPA, improving service delivery turnaround by 30%.
Senior ICT Enterprise Account Manager
ASC – Kuwait Airways Corporation
Jun 2017 - Apr 2020 (2 years 10 months)
Managed strategic IT service delivery for Kuwait's national airline, ensuring 99.9% system availability across mission-critical operations. Led cloud migration, mobile integration, and analytics deployment, improving operational efficiency by 30%.
Senior ICT Infrastructure Business Development Manager
Central Bank of Kuwait – Pace International Partnership
Apr 2013 - May 2017 (4 years 1 month)
Led end-to-end IT service delivery for a critical financial institution, including core banking systems, DR solutions, network security, and digital workflow automation. Designed enterprise-wide IT architecture and established cybersecurity frameworks achieving zero security incidents.
Led international IT service migration (AD migration, email transition, cybersecurity implementation) for 1,000+ staff across UK, Manchester, and India, achieving 100% on-time delivery with zero critical incidents.
Regional ICT Specialist
World Bank Group, IFC & United Nations (UNDP)
Jan 1998 - Dec 2010 (12 years 11 months)
Served as primary IT service delivery officer for 10+ country offices across MENA, managing IT operations, digital infrastructure, and enterprise systems. Led implementation of large-scale ERP and workflow automation platforms serving 450+ users.
Education
Degrees, certifications, and relevant coursework
Cairo University
Bachelor of Science, Computer Science, Information Systems and Technology
Bachelor of Science in Computer Science, Information Systems and Technology from the Faculty of Engineering.
Availability
Location
KuwaitAuthorized to work in
Job categories
Skills
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