Mohamed Aamer
@mohamedaamer
IT Helpdesk Specialist at Parliament of Bahrain who supported employee workstations and parliamentary session technology.
BahrainWhat I'm looking for
At Parliament of Bahrain, I provided day-to-day support for employee desktops, laptops, Windows, Microsoft Office, and Outlook.
I supported employee onboarding and offboarding by creating and closing accounts, and created shared folders with access permissions for employees.
I performed file backups and restored files employees had accidentally deleted. I also prepared workstations using Symantec Ghost disk images.
I supported parliamentary session technology, including hall equipment, on-screen content, and meeting recordings. Since taking early retirement in 2019, I've continued my professional development through Google courses and am completing the Google IT Support Professional Certificate.
Experience
Work history, roles, and key accomplishments
IT Support Specialist / Helpdesk Analyst
Parliament of Bahrain
Jan 2002 - Dec 2019 (17 years 11 months)
Provided day-to-day technical support for employee desktops, laptops, Windows, Microsoft Office, Outlook, printers, and peripherals. Supported employee onboarding and offboarding, created shared folders, performed file backups and restorations, prepared workstations using Symantec Ghost imaging, and supported parliamentary session technology.
Education
Degrees, certifications, and relevant coursework
Google IT Support Professional Certificate, IT Support
Completed four of five courses toward the Google IT Support Professional Certificate; the final IT Security course is more than 50% complete.
Coursera
Operating Systems and You: Becoming a Power User, Operating Systems
Completed the Operating Systems and You: Becoming a Power User course in April 2026.
Coursera
System Administration and IT Infrastructure Services, System Administration
Completed the System Administration and IT Infrastructure Services course in November 2022.
Coursera
Technical Support Fundamentals, Technical Support
Completed the Technical Support Fundamentals course in January 2022.
Tech stack
Software and tools used professionally
Availability
Location
BahrainAuthorized to work in
Salary expectations
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