Open to opportunities

Merry Evangelin

@merryevangelin

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Experienced Technical Support Engineer with expertise in ETL and data management.

Bahrain

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What I'm looking for

Seeking a dynamic environment to leverage my ETL expertise and data management skills, focusing on innovative solutions and leadership opportunities.

As a Technical Support Engineer at Ahli United Bank, I bring over 8 years of experience in software support and development, with a strong focus on ETL operations and data management. My expertise includes maintaining and supporting banking web and mobile applications, managing ETL processes, and ensuring data integrity across various systems.

Previously, as a Technology Analyst at Infosys Limited, I worked on projects like Procura and HCSC, where I developed and supported healthcare software solutions. My technical proficiency spans SQL, C#, ASP.NET, and data visualization tools like SSRS.

I hold a B.E. in Electronics and Communication Engineering and have completed training in .Net and SQL, equipping me to handle complex technical challenges effectively. I am passionate about continuous learning and leveraging technology to drive business growth.

Experience

Work history, roles, and key accomplishments

Current

Technical Support Engineer

Current

Ahli United Bank

May 2023 - Present (2 years 1 month)

Responsible for maintaining and supporting banking web and mobile applications. Tasks include preparing user stories, managing SQL scripts, validating business rules, and handling data loading processes. Involved in ETL operations and managing offshore teams for enhancements.

SQL ETL Data Validation AML SAS Data Integration Problem Solving Communication

Technology Analyst

Infosys Limited

Sep 2014 - Nov 2019 (5 years 2 months)

Worked on healthcare software projects, focusing on application development and support. Responsibilities included requirement analysis, bug fixing, and production support for major clients in the healthcare sector.

ASP.NET SQL Server Web Services Visual Studio Crystal Reports Team Collaboration

Education

Degrees, certifications, and relevant coursework

Jerusalem College of Engineering

Bachelor of Engineering, Electronics and Communication Engineering

2010 - 2014

Grade: 79.99%

Completed a Bachelor of Engineering in Electronics and Communication Engineering with an aggregate of 79.99%. The program covered various aspects of electronics, communication systems, and engineering principles.

New Prince Matriculation Higher Secondary School

Higher Secondary Certificate, Higher Secondary Education

2008 - 2010

Grade: 95%

Completed 12th grade with an aggregate of 95% from the state board, focusing on science and mathematics subjects.

St. Dominic's Anglo Indian Higher Secondary School

Secondary School Certificate, Secondary Education

2006 - 2008

Grade: 79.9%

Completed 10th grade with an aggregate of 79.9% from the Anglo Indian board, covering a broad curriculum including languages, mathematics, and sciences.