Mithun Alva

MA

Open to opportunities

Mithun Alva

@mithunalva

Data science and product analytics leader delivering actionable insights to drive retention and revenue growth.

What I'm looking for

I seek analytics roles where I can build and operationalize ML and attribution models, create leadership dashboards, collaborate with product/marketing, and drive measurable revenue and retention gains.

I am a data scientist and product analytics consultant with 12+ years of experience delivering end-to-end analytics for SaaS, consumer products, and enterprise clients. I specialize in hypothesis-driven experimentation, attribution modeling, retention analysis, and production-ready machine learning solutions that translate into measurable business impact.

I have built Markov chain attribution models, NLP and Random Forest classifiers for CRM automation, LDA/HDP topic models for partner communications, and operationalized models using R-as-a-Service and Azure ML. I have driven reporting and visualization efforts using Power BI, Tableau and QlikSense, and handled very large datasets across cloud and big-data platforms.

Across Microsoft, T-Mobile, Verizon, DocuSign and other clients I have partnered with marketing, product and engineering teams to surface KPIs, generate campaign lists, enable $33M in booked revenue, and create leadership-level dashboards that inform product and go-to-market decisions.

Experience

Work history, roles, and key accomplishments

II

Current

Senior Analytics Consultant

Current

3i-Infotech Inc.

Apr 2022 - Present (3 years 11 months)

Point-of-contact for digital customer analytics delivering usage, engagement and retention insights for DocuSign integrations and product features; led KPI reporting and campaign list generation to drive feature adoption.

SQL R Python Power BI Tableau Data Visualization Retention Hypothesis Testing

DS

Project Consultant

Data-Core Systems

Dec 2018 - Apr 2022 (3 years 4 months)

Delivered marketing and engineering analytics for clients including McDonald's and Xbox; built dashboards and SQL-based analyses to support marketing strategy, user profiling and executive reporting.

Tableau Power BI SQL Excel Profiling Marketing Analytics Dashboarding

II

Senior Analytics Consultant

3i-Infotech Inc.

Sep 2011 - May 2018 (6 years 8 months)

Built multi-touch attribution (Markov Chain) and text-analytics solutions (LDA, Random Forests, SVM) for Microsoft Office and CRM automation; enabled forecasting and operational analytics across partner communications.

R Python SQL Server NLP Random Forest LDA ARIMA

AH

Business Analyst

Adventist Healthcare

May 2006 - Sep 2011 (5 years 4 months)

Provided analytics and reporting across a five-hospital system, identifying $1.44M in claims process defects and delivering leadership dashboards and operational insights.

Reporting SQL Data Analysis Process Improvement Claims Analytics

Education

Degrees, certifications, and relevant coursework

BU

Bangalore University

Bachelor of Engineering, Industrial Engineering & Management

Completed a Bachelor of Engineering in Industrial Engineering & Management emphasizing operations and management principles.

SB

State University of New York, Binghamton

Master of Science, Industrial & Systems Engineering

Completed a Master of Science in Industrial & Systems Engineering focused on systems analysis and optimization.

Tech stack

Software and tools used professionally

Hadoop

DocuSign

Jira

Python

SQL

Cosmos

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