
Mishaal Butt
@mishaalbutt
I lead equitable emergency shelter systems, mass care operations, and public health preparedness for the City of Austin.
What I'm looking for
I lead Austin’s emergency shelter systems and mass care planning, coordinating equitable access to food, water, resources, and shelter during emergencies.
During Emergency Operations Center activations, I lead mass care operations, shelters, resource distribution centers, and response teams. I also led a needs assessment reaching 300 homes affected by the Central Texas Floods.
I bring regional partners together through Austin’s Shelter Workgroup, tabletop exercises, staff training, and after-action reviews that strengthen shelter readiness and interagency coordination. I manage the Community Emergency Response Team volunteer program and program budgets.
My public health preparedness work combines GIS, syndromic surveillance, Excel, and training delivery to prioritize at-risk populations and improve response capabilities. I’ve also analyzed malaria data in Ghana, improved patient mobility in a cardiovascular unit, and built a restoration business serving more than 200 clients.
Experience
Work history, roles, and key accomplishments
Program Manager, Emergency Shelter Systems & Services
City of Austin
Jan 2025 - Present (1 year 8 months)
Oversee and lead Austin's shelter systems and mass care planning in coordination with local and state partners, focusing on equitable access to food, water, resources and sheltering services during emergencies. Serve in Emergency Operations Center (EOC) command staff roles during activations, leading mass care operations and teams.
Owner and Founder
TeteSneaks, Restoration & Cleaning Services
Jan 2020 - Present (6 years 8 months)
Built and maintained a client base of over 200 individuals through effective networking, strategic marketing, and exceptional customer service. Developed and maintained a website using Square, optimizing client booking processes and expanding reach through effective SEO strategies.
Research Analyst, Public Health Emergency Preparedness
City of Austin
Jan 2023 - Jan 2025 (2 years)
Conducted in-depth research and analysis on public health threats, including heat-related illnesses and temperature metrics, to provide data-driven insights for informed decision-making. Applied research insights to identify and prioritize at-risk populations, ensuring targeted and inclusive emergency preparedness and response efforts.
Telemetry Unit Admin
Ascension Seton Medical Center Austin
Jan 2022 - Jan 2023 (1 year)
Identified and implemented strategies to enhance patient care and operational efficiency in a 60-bed cardiovascular unit. Successfully managed a mobility tracking research project, increasing patient movement during meal times from 20% to 75% within three months.
Data Analyst Intern
University of Health and Allied Sciences
Jan 2021 - Dec 2021 (11 months)
Conducted a comprehensive secondary data analysis to evaluate the determinants of the Test, Treat, and Track Malaria Initiative in Ghana. Extracted and analyzed data from the 2019 Malaria Indicator Survey using SPSS, identifying key factors contributing to low malaria testing rates across various regions.
Interviewer
The Institute for Social Research
Jan 2017 - Dec 2018 (1 year 11 months)
Conducted outbound calls to randomly selected households to recruit participants for virtual studies and surveys on behalf of the Ministry of Health, ensuring adherence to confidentiality and survey protocols. Administered phone-based surveys, accurately recording responses and maintaining high standards of data entry and call coding.
Receptionist
Traditions of Wayland, Senior Living Facility
Jan 2016 - Dec 2016 (11 months)
Managed scheduling and coordinated appointments for residents and staff, ensuring optimal office efficiency and timely service. Monitored and tracked the whereabouts of 100+ residents, maintaining up-to-date records and ensuring safety protocols were followed.
Engagement Specialist
Traditions of Wayland, Senior Living Facility
Jan 2016 - Dec 2016 (11 months)
Led and facilitated individualized and group activities for 14 dementia residents, focusing on enhancing mental, physical, and emotional well-being through structured engagement. Developed, tailored, and delivered daily lesson plans and therapeutic activities to meet the unique needs of each resident.
Marketing Intern
Brigham and Women's Hospital, Kraft Family Blood Donor Cente
Jan 2015 - Dec 2015 (11 months)
Developed and executed strategies to promote blood drives, increasing community awareness and participation. Successfully promoted blood drives, leading to a significant increase in donor engagement and contributions.
Education
Degrees, certifications, and relevant coursework
University of San Diego
Master of Science, Humanitarian Action
Pursuing a Master of Science in Humanitarian Action at the Kroc School of Peace Studies.
York University
Honors Bachelor of Arts, Global Health
Completed an Honors Bachelor of Arts in Global Health with a specialization in Health Promotion and Disease Prevention.
Mental Health First Aid
Trainer Certificate, Mental Health
Completed the Mental Health First Aid Trainer certification.
Global Health Corps
Fellowship, Global Health
Completed the Global Health Corps Fellowship in 2025.
FEMA
Professional Development Series, Emergency Management
Completed the FEMA Professional Development Series and over 200 hours of various FEMA certificates.
FEMA
Certificate, Emergency Management
Completed the Disaster Related Exposure Assessment and Monitoring certificate.
FEMA
Certificate, Emergency Management
Completed the Community Emergency Response Team (CERT) training.
Certificate, Data Analytics
Completed the Google Data Analytics certificate.
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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