Mirsada Kullolli
@mirsadakullolli
I coordinate operations, executive support, customer service, and high-performing teams.
AlbaniaWhat I'm looking for
I've supported authors at Alpha Book Publisher through publishing workflows, customer service, research, manuscript preparation, and financial tracking. I also managed email, calendars, files, website updates, and onboarding for new team members.
At Ultra Post Office, I ran daily operations, led workflow consistency, resolved customer issues, tracked payments, and improved productivity. I also managed communication and logistics for the Ultra Shkodër-Tirana project.
Most recently, I've managed executive schedules, travel, correspondence, confidential documents, client research, business operations, and personal projects at Pioneer 1890.
Experience
Work history, roles, and key accomplishments
Executive Assistant
Pioneer 1890
Nov 2025 - May 2026 (6 months)
Managed executive's schedule, email communications, travel planning, and handled confidential documents while supporting daily business operations.
Virtual Assistant & Team Lead
Alpha Book Publisher
Mar 2021 - Sep 2025 (4 years 6 months)
Provided customer service and assisted authors with publishing, managed email communications, conducted research, and supported team training and administrative tasks.
Executive Manager
Ultra Post Office
Apr 2023 - Mar 2025 (1 year 11 months)
Managed daily operations, led a team, ensured customer satisfaction, handled magazine distribution, managed finances, and implemented process improvements.
Education
Degrees, certifications, and relevant coursework
Luigj Gurakuqi University
Bachelor of Business Administration, Business Administration
Completed coursework in business administration, including management, finance, and strategic planning.
Tech stack
Software and tools used professionally
Availability
Location
AlbaniaAuthorized to work in
Job categories
Skills
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