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mirresnelting User

@mirresneltinguser

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Senior product manager with 6+ years in Fin-tech and e-Commerce.

Austria

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What I'm looking for

I seek a role that fosters collaboration, innovation, and continuous learning.

I am an accomplished Senior Product Manager with over six years of experience in building innovative products for mobile and web platforms, particularly in the Fin-tech, e-Commerce, and HR sectors. Currently, I lead a cross-platform development team at Deel HR, where I have successfully unified client experiences across various employment types and improved customer satisfaction through strategic UI enhancements.

My previous roles have equipped me with a robust skill set in product management, including rebuilding payment architectures and implementing effective fraud prevention measures at Gorillas. I have a proven track record of collaborating with diverse teams to drive product success, optimize user experiences, and achieve significant cost savings. My focus on stakeholder alignment and data-driven decision-making has consistently led to improved metrics and user engagement.

Experience

Work history, roles, and key accomplishments

Senior Product Manager

Deel HR

May 2023 - Mar 2024 (10 months)

Led a cross-platform development team to unify client experiences in managing various employment types. Improved customer satisfaction and reduced contract creation time through architectural enhancements and user feedback integration.

Product Management Cross Platform Development User Experience Microservices User Interviews Team Leadership

Product Manager

Gorillas

Jan 2022 - Feb 2023 (1 year 1 month)

Led a development team to rebuild the payments section of the consumer app, implementing a PSP-agnostic architecture and reducing fraud significantly. Collaborated with Operations and Finance to enhance payment processes post-acquisition.

Product Management Payments Microservices Fraud Prevention Team Leadership Risk Management Backend Development Data Analysis

Product Manager

Sumup

Mar 2021 - Oct 2021 (7 months)

Managed client interactions for Sumup's invoicing product, enhancing onboarding flows to reduce drop-off rates and improve conversion rates significantly through personalized experiences.

Product Management User Onboarding Conversion Rate Optimization Web Applications Client Experience Project Coordination Data Analysis

Jr. Product Manager

Liqid Investments

Dec 2018 - Nov 2020 (1 year 11 months)

Took over project planning and execution after the Head of Product left. Worked closely with development teams to optimize processes and improve release quality and speed.

Product Management Project Planning Team Collaboration Stakeholder Management Process Optimization Agile Methodologies

Jr. Conversion Optimization Analyst

LEap

May 2018 - Sep 2018 (4 months)

Analyzed client funnels to detect user drop-off and proposed solutions to improve user engagement. Managed A/B testing and supervised in-house development.

User Behavior Analysis Google Analytics A B Testing Client Management Data Analysis Solutions Development User Engagement

Country Manager

HomeToGo

Sep 2015 - Sep 2017 (2 years)

Responsible for enhancing online and offline visibility in the Dutch market through SEO optimization, content creation, and public relations efforts.

Inbound Marketing SEO Public Relations Content Creation Link Building Quality Assurance Market Analysis Online Marketing

Strategic Consultant

Flat Tire

Mar 2015 - Aug 2015 (5 months)

Provided strategic consultation on product vision and business planning, managing marketing targets and customer engagement.

Strategic Consulting Product Vision Business Planning Marketing Management Customer Engagement Social Media Management Translation

Education

Degrees, certifications, and relevant coursework

Spiced Academy

Agile CSM and CSPO, Agile Methodologies

2019 - 2019

Completed two one-week training courses to become a Certified Scrum Master and a Certified Scrum Product Owner.

Spiced Academy

Full Stack Web Developer, Web Development

2018 - 2018

A 3-month intensive coding course where I was trained to build full stack web applications. The main focus was Javascript, HTML, CSS3, ReactJS and P5.

Utrecht University

Bachelor of Science, Social Psychology

2009 - 2013

Focus on inter- and intra-personal behaviour, thoughts, feelings and actions of people and groups. For extra credit, I successfully completed a one year Von Humboldt Honours program.