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@miriammartinez
Compassionate Patient Care Associate dedicated to enhancing patient experiences.
As a dedicated Patient Care Associate with over five years of experience in healthcare settings, I have developed a strong commitment to providing exceptional patient care. My journey began at Baptist Medical Center, where I honed my skills in monitoring vital signs and supporting daily living activities. My ability to collaborate effectively with healthcare teams has been instrumental in ensuring continuity of care and enhancing patient outcomes.
Currently, I am furthering my expertise at Couplet Care, where I manage patient inquiries and assist in the preparation of essential documents. My proficiency in Microsoft Office Suite and hospital-specific software like Cerner allows me to streamline processes and improve communication within the medical team. I am passionate about creating a comfortable environment for patients and ensuring their safety and well-being at all times.
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Work history, roles, and key accomplishments
Couplet Care | North Central Baptist Hospital
Feb 2024 - Present (1 year 9 months)
As a Patient Care Associate, I manage patient inquiries, prepare documents, and transport patients safely. I utilize Microsoft Office Suite and Cerner software to enhance patient care and ensure safety protocols are followed.
Rehab | Baptist Medical Center
Apr 2019 - Feb 2024 (4 years 10 months)
In this role, I monitored patient vital signs, supported daily living activities, and communicated critical updates to medical staff, ensuring a high standard of patient care and teamwork.
Call Center | ReconMr
Mar 2018 - Apr 2019 (1 year 1 month)
As a Telephone Interviewer, I conducted surveys, ensuring data accuracy and providing excellent customer service through effective communication and documentation of responses.
Degrees, certifications, and relevant coursework
Associate of Science, Science
2020 - 2022
Pursued an Associate of Science degree with a focus on Science, covering various scientific principles and applications.
Associate of Science, Medical Assistant
2019 - 2019
Completed a Medical Assistant program, gaining essential skills in patient care, medical office procedures, and healthcare communication.
Software and tools used professionally
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