MM

Open to opportunities

Millicent Mwololo

@millicentmwololo

I drive growth through digital marketing, sales, customer onboarding, and data-driven field research.

What I'm looking for

I'm looking to leverage my marketing, sales, data entry, and digital transformation skills to drive business growth, profitability, and sustained social impact.

I've supported growth across Zeraki, Winas Sacco, Britam, Bidco Africa, and Ministry of Health/UNICEF initiatives. At Zeraki, I sold educational technology products to schools, onboarded customers, supported existing users, and gathered feedback to improve customer satisfaction.

My work combines sales, digital marketing, customer engagement, and data collection. I've advised Britam clients on suitable products, promoted Bidco products through social media, and collected and entered malnutrition and IMAM survey data in Marsabit County.

I'm motivated by using marketing, data entry, and technology to drive business growth, profitability, and sustained impact in society.

Experience

Work history, roles, and key accomplishments

ZE

Business Development Associate

Zeraki

Dec 2025 - May 2026 (5 months)

Sold educational technology products to schools, onboarded new customers, supported existing customers, and gathered feedback to inform strategies for better customer satisfaction.

Sales Customer Onboarding Customer Support Feedback Collection

WL

Marketer

Winas Sacco Limited

Feb 2025 - Jul 2025 (5 months)

Onboarded new members into Winas Sacco, visited schools to educate teachers on products, educated the public on membership benefits, and gathered feedback from existing members to gauge satisfaction.

Marketing Customer Onboarding Public Speaking Feedback Collection

BR

Financial Advisor

Britam

Jan 2024 - Jan 2025 (1 year)

Sourced prospects interested in products and advised clients on the best products tailored to their needs.

Sales Client Advisory Financial Products

MH

Smart Survey Enumerator

Ministry of Health/UNICEF

Jul 2023 - Jul 2023 (0 months)

Collected data from Marsabit County community members and health personnel regarding malnutrition, and performed data entry.

Data Collection Data Entry Surveying

MH

SQUEAC Survey Enumerator

Ministry of Health/UNICEF

May 2023 - Jun 2023 (1 month)

Collected data from villagers and health personnel on IMAM coverage and awareness in Marsabit County, and performed data entry and interpretation.

Data Collection Data Entry

BL

Sales Promoter and Marketer

Bidco Africa Limited

Jul 2022 - Jul 2022 (0 months)

Promoted new and existing products to prospective and new customers, and conducted social media marketing by posting videos on different platforms.

Sales Marketing Social Media Marketing

Education

Degrees, certifications, and relevant coursework

UN

University of Nairobi

Bachelor of Commerce, Marketing

2017 - 2022

Pursued a Bachelor of Commerce degree with a Marketing option, gaining comprehensive knowledge in business and marketing principles.

MC

Mbeere College

Certificate, Computer Packages

2016 - 2016

Completed a computer packages course, acquiring foundational computer skills.

SM

St. Francis Girls’ High School, Mang’u

Kenya Certificate of Secondary Education, Secondary Education

2012 - 2015

Grade: A-

Attained Kenya Certificate of Secondary Education with a mean grade of A-.

Tech stack

Software and tools used professionally

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