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Milka User

@milkauser

Remote healthcare operations manager who supervised 40–60 staff across Save the Children International’s multi-site clinical operations.

Kenya
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At Save the Children International in Ethiopia, I led remote operations and virtual supervision across 10+ facilities, coordinating 40–60 staff, case reviews, schedules, and performance tracking. I also oversaw digital data reviews, dashboards, and weekly reports for leadership and partners.

With Save the Children International in Bangladesh/India, I supported service continuity during emergency response through remote supervision, coordination, and documentation oversight. I trained 100+ staff using blended virtual and onsite learning methods.

In my current role as a Robotic Generalist at Micro AI, I produce first-person video data for AI and computer vision model training, following recording protocols and managing secure uploads and documentation. My background also includes nursing, clinical coordination, and digital health records.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

UU

Umma University

Nursing & Midwifery, Nursing and Midwifery

Pursued studies in Nursing and Midwifery at Umma University.

AA

American Heart Association

Basic Life Support (BLS), Healthcare

Completed Basic Life Support (BLS) certification through the American Heart Association.

AL

Alison

Advanced Cardiovascular Life Support (ACLS), Healthcare

Completed Advanced Cardiovascular Life Support (ACLS) certification through Alison.

WO

World Health Organization

WASH, Logistics and IPC Training, Public Health

Completed WASH, Logistics and IPC training for Ebola and Marburg Response in Brindisi, Italy.

PM

PM4NGOs

Project Management, Project Management

Completed Project Management training with PM4NGOs and Humentum.

PM

PM4NGOs

Programme Management, Programme Management

Completed Programme Management training with PM4NGOs and Humentum.

AU

Amref International University

Registered Nursing & Midwifery, Nursing and Midwifery

Completed studies in Registered Nursing and Midwifery at Amref University.

IT

Institute of Advanced Technology

ICDL & User Support Professional, Information Technology

Completed training in ICDL and User Support Professional at the Institute of Advanced Technology.

AA

Asana Academy

Workflow Specialist, Workflow Management

Earned the Workflow Specialist certification from Asana Academy.

IG

Interagency Working Group

Minimum Initial Service Package for RH (MISP), Reproductive Health

Completed Minimum Initial Service Package for Reproductive Health (MISP) training.

KC

Kenya CSD

Hostile Environment Awareness Training (HEAT), Security

Completed Hostile Environment Awareness Training (HEAT) with Kenya CSD.

UN

UNDSS

Security, Risk & Remote Operations Training, Security and Risk Management

Completed Security, Risk & Remote Operations Training with UNDSS, RedR, and WHO.

Tech stack

Software and tools used professionally

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