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Rebecca Nyakundi

@rebeccanyakundi

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Healthcare operations leader driving digital health, program growth, and measurable clinical outcomes.

Kenya

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What I'm looking for

I seek a senior operations or program leadership role in a mission-driven health organization where I can scale digital care, strengthen systems, lead multidisciplinary teams, and drive measurable patient outcomes.

I am a results-driven healthcare operations leader with over a decade of experience in global health and nonprofit sectors, specializing in health system strengthening, program management, and digital health innovation. I have led multidisciplinary teams, designed and implemented clinical protocols and virtual care solutions, and delivered measurable improvements—including increased patient engagement, higher adherence to chronic disease management, and stronger operational performance.

My background blends clinical experience with strategic and data-driven decision-making: I have overseen program rollouts, improved care coordination and turnaround times, and raised patient satisfaction metrics. I am completing an MSc in Health Systems Management & Leadership and hold certifications in public health project management and monitoring & evaluation, which support my commitment to transformational, patient-centered care.

Experience

Work history, roles, and key accomplishments

Current

Care Team Operations Lead

Current

Antara Health

Aug 2018 - Present (7 years 1 month)

Led health system strengthening and care operations, improving patient care coordination by 30% and reducing service delivery turnaround time by 20% while managing a multidisciplinary team of 20+ clinicians.

Health Systems Strengthening Program Management Team Leadership Telehealth Process Improvement Patient Experience

Claims Analyst / Care Manager

Old Mutual

Apr 2017 - Dec 2017 (8 months)

Assessed pre-authorizations and claims for accuracy, contributing to a 20% reduction in claim rejections and delays and supporting internal audits to ensure regulatory compliance.

Quality Assurance Regulatory Compliance Internal Audit Data Analysis

Research Assistant

Division of Reproductive Health

Nov 2016 - Dec 2016 (1 month)

Supported community-based maternal health research (MPDSR), contributing to data collection and analysis to inform maternal mortality surveillance and outcomes.

Public Health Research Data Collection Maternal Health Surveillance Report Writing Community Engagement

Nurse

Family Health Options Kenya

Mar 2015 - Feb 2016 (11 months)

Provided direct clinical care and participated in community-based health programming, delivering frontline services and supporting health interventions for patient populations.

Clinical Care Community Health Patient Education Chronic Disease Management Care Coordination