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Milena Lima

@milenalima

Events Planning Analyst at Insper who coordinated 300+ events a year and helped increase event promotion by 80%.

At Insper – Institute of Education and Research, I coordinated 300+ events per year and worked with a marketing agency on digital projects that increased the number of events promoted by 80%. I also developed event budgets, cost estimates, and schedules.

At SBA Communication, I analyzed, processed, and approved an average of 500 contracts for compliance before database entry. Across my work in event planning, marketing, and business development, I’ve also negotiated with suppliers and agencies and supported customer and sales initiatives.

Experience

Work history, roles, and key accomplishments

Senior Site Administration

SBA Communication

May 2023 - Nov 2025 (2 years 6 months)

Analyzed, processed, and approved an average of 500 contracts to ensure compliance with company policies. Assisted with training and development of Site Administration Specialists and provided high-quality customer service.

Contract Management Compliance Customer Service Training Microsoft Office

Compliance Coordinator

Affinity Home Care

Apr 2019 - Apr 2020 (1 year)

Spearheaded internal communications campaign to motivate 800 staff members to adopt new applications. Analyzed database accuracy, conducted employee training, and oversaw caregiver visits to ensure quality standards.

Compliance Database Management Training Quality Assurance Communication Skills

Office Assistant / Front Desk

Affinity Home Care

Apr 2019 - Sep 2019 (5 months)

Managed an average of 200 phone calls and online inquiries per week, resolving complaints professionally. Supported hiring process and trained new employees on internal systems and customer service.

Customer Service Communication Skills Recruitment Training Microsoft Office

Events Planning Analyst

Insper - Institute of Education and Research

Aug 2013 - Dec 2016 (3 years 4 months)

Coordinated 300+ events per year, ensuring quality and service standards. Worked with marketing agency on digital projects, increasing event promotion by 80%. Developed budgets and built strategic partnerships.

Event Planning Budget Management Digital Marketing Social Media Partnership Building

Technical Buyer (Supply Chain)

Porto Seguro Seguros

Aug 2011 - Mar 2013 (1 year 7 months)

Managed large marketing-related purchasing projects, generating millions in discounts through negotiations. Ensured brand alignment in purchased materials and developed supplier relationships.

Procurement Negotiation Supply Chain Brand Management Cost Analysis

Event Planner

Porto Seguro Seguros

Aug 2007 - Aug 2011 (4 years)

Supported design, planning, promotion, and execution of about 200 events per year. Coordinated logistics and negotiated contracts with suppliers and vendors. Collaborated with sales teams on marketing strategies.

Event Planning Logistics Contract Negotiation Marketing Sales Collaboration

Marketing Trainee

Porto Seguro Saúde

Aug 2005 - Aug 2007 (2 years)

Supported Product Development Department with market research and competitive analysis. Created marketing content for various media and planned events and training sessions.

Market Research Competitive Analysis Content Creation Event Planning Training