At Steezepot, I managed customer enquiries and orders through WhatsApp and social media, confirming order details and keeping customers informed.
I coordinated the order process from receipt through preparation and delivery, and responded to customer concerns to resolve service issues.
I also maintained the business's social media account, shared product information, and followed up after delivery to collect feedback and reviews.
Previously, I worked as a Waitress / Food Service at Muscade Cafe and a Sales Representative at White House Executive Lounge, assisting customers with requests, orders, and payments.
