Mikyle Williams
@mikylewilliams
Focused and driven individual with a passion for technology.
What I'm looking for
Hello! I'm Mikyle, a dedicated professional with a strong focus on personal and professional growth. With a background in software development and customer service, I have honed my skills in problem-solving and effective communication. My journey began at Deutsche Schule Kapstadt, where I laid the foundation for my education, followed by further studies at Rosebank College in Software Development.
In my professional experience, I have worked as a delivery driver and a customer service associate at Amazon, where I developed my ability to multitask and manage various responsibilities efficiently. I am a strong advocate for positive change and continuously seek opportunities to learn and grow in my career. My passion for technology drives me to stay updated with the latest trends and tools in the industry, ensuring that I can contribute effectively to any team.
Experience
Work history, roles, and key accomplishments
Customer Service Associate
SA Commercial / ATM
Sep 2023 - Jan 2024 (4 months)
Served as a customer service associate, focusing on ATM services and customer inquiries. Enhanced problem-solving skills and attention to detail while assisting customers.
Customer Service Associate
Amazon
Sep 2022 - Sep 2023 (1 year)
Provided exceptional customer service support in a fast-paced environment, handling inquiries and resolving issues efficiently. Utilized multi-lingual skills to assist a diverse customer base.
Delivery Driver
MrD
Sep 2021 - Aug 2022 (11 months)
Worked as a delivery driver, ensuring timely and efficient delivery of goods while maintaining high customer satisfaction. Developed strong time management and navigation skills.
Education
Degrees, certifications, and relevant coursework
Boston City Campus
Diploma, Systems Development
2024 - 2027
Pursuing a Diploma in Systems Development, focusing on the principles and practices of system design and development.
Rosebank College
Diploma, Software Development
2021 - 2022
Studied Software Development as part of the IIE program, focusing on various aspects of IT and software engineering.
Deutsche Schule Kapstadt
2013 - 2019
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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