Open to opportunities

Mike Herrington

@mikeherrington

Message

Experienced insurance agent and auditor with strong risk management expertise.

United States

Message

What I'm looking for

I seek roles leveraging audit and insurance expertise, emphasizing risk reduction, compliance, and client-focused service, with opportunities for growth and measurable impact.

I am an insurance professional and financial auditor with hands-on experience in ACA marketplace enrollment, field audits, and risk management. I have worked extensively with Datascan AI systems and have a strong track record identifying discrepancies and enforcing client-specific policies.

I operate as an independent insurance agent and maintain E&O insurance and AML credentials, offering inbound and outbound customer support and marketplace (FFM) certification experience. My background also includes freelance photography for real estate and corporate clients, and practical skills in customer service and sales platforms.

I bring a blend of analytical rigor, customer-focused service, and creative problem solving, supported by skills in Excel/Numbers/Sheets, Salesforce, Adobe Illustrator, and business analytics. I seek roles where I can apply audit and insurance expertise to reduce risk and improve operational compliance.

Experience

Work history, roles, and key accomplishments

Current

Independent Insurance Agent

Current

IndependentAgency

Aug 2024 - Present (1 year 5 months)

Assists customers via inbound and outbound calls, provides ACA marketplace (FFM) health insurance guidance, and maintains E&O and AML compliance to support policy placements and client retention.

ACA AML Customer Service Salesforce Excel Risk Management Compliance Policies

Current

Freelance Photographer

Current

Self Employed

Aug 2008 - Present (17 years 5 months)

Provides commercial and real estate photography services for clients including AT&T, Yellowbook/Yellowpages, and multiple hotel brands, driving visual marketing assets and client satisfaction since 2008.

Real Estate Photography Commercial Photography Client Relations Adobe Illustrator Photo Editing Project Management Customer Service

Financial Auditor

Datascan

May 2018 - Apr 2024 (5 years 11 months)

Conducted field audits at franchise and used car dealers to manage risk, used the Datascan AI system daily, and identified discrepancies in floorplan audits to improve financial controls.

Risk Management Datascan AI Floor Plan Audits Financial Analysis Excel

Customer Service Rep

Live Ops

Nov 2017 - Apr 2018 (5 months)

Provided remote customer support for clients including Honk and NexRep (DRT), handling inquiries and improving customer satisfaction for gig-platform services.