Open to opportunities

Mihir Zaman

@mihirzaman

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Detail-oriented IT Support Analyst with strong organizational skills.

Bangladesh

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What I'm looking for

I am looking for a role that allows me to leverage my IT skills while fostering a collaborative work environment that encourages growth and innovation.

I am a meticulous IT Support Analyst with over two years of experience at Aamra Technologies Limited, where I provide IT services and support to Japan Tobacco International. My role involves working with MPLS networking and assisting users with various technology-related instruments, ensuring seamless operations in the tobacco leaf buying process.

In addition to my technical expertise, I am also a freelance article writer with a focus on the Forex, Stocks, and Commodity markets. I create insightful articles based on client requirements, covering topics such as weekly analysis, IPOs, and cryptocurrencies. My ability to analyze complex data and present it in an understandable manner has been a key asset in my writing career.

With a background in business analysis and compliance, I have developed strong skills in budgeting, forecasting, and stakeholder communication. I am committed to delivering quality work and thrive in collaborative environments where I can assist my colleagues and clients effectively.

Experience

Work history, roles, and key accomplishments

Current

IT Support Analyst

Current

Aamra Technologies Limited

Mar 2022 - Present (3 years 3 months)

Provided IT services and support to Japan Tobacco International, working with MPLS networking. Supported users with tablets, mobiles, laptops, and other technology instruments to ensure seamless tobacco leaf buying operations.

Networking IT Support MPLS Technical Support Troubleshooting User Support

Current

Freelance Article Writer

Current

Individual Entrepreneur

Apr 2023 - Present (2 years 2 months)

Wrote creative and technical articles about Forex, Stocks, and Commodity markets based on client requirements. Topics included weekly analysis, stock-related, IPO-related, Cryptocurrencies, Blockchain-based projects, and indicator performance analysis.

Creative Writing Technical Writing Market Analysis Stocks Cryptocurrencies Blockchain Content Creation

Business Analyst

Afterclap Technologies

Feb 2019 - Dec 2021 (2 years 10 months)

Created detailed business analyses, outlining problems, opportunities, and solutions for the business. Managed budgeting and forecasting, and defined business requirements while reporting them back to stakeholders.

Business Analysis Business Development Compliance Budgeting Forecasting Requirements Gathering Stakeholder Management

Contractual Compliance

Pigeon International

Mar 2018 - Dec 2018 (9 months)

Worked under a local distributor for Bkash on the Secondary Education Stipend Program (SESP) project. Maintained a student database, verified profiles, and activated Bkash accounts to facilitate stipend reception.

Database Management Quality Control Audit Compliance