nazmul ahsan
@nazmulahsan1
Business Application Analyst at QIMA, supporting organization-wide applications and resolving user, access, and connectivity issues.
BangladeshWhat I'm looking for
At QIMA, I support and maintain business applications, resolving user issues and escalations. I also apply my IT infrastructure background to troubleshoot application, access, and connectivity problems.
I analyze business requirements and coordinate with users and vendors on fixes, enhancements, and testing. I prepare documentation, reports, and user guides to support application processes and change management.
At Union Group, I assisted with LAN, Wi-Fi, and access point implementation and maintenance. I also supported server rack operations, user onboarding, and desktop, laptop, printer, and network troubleshooting.
On a network infrastructure design project, I designed a multi-subnet network using VLSM, configured routing between departments, and developed IP addressing and network documentation. I also implemented a test NAS server and participated in network design and implementation activities.
Experience
Work history, roles, and key accomplishments
Support and maintain business applications, resolve user issues and escalations, analyze business requirements, and coordinate with users and vendors on fixes and enhancements. Prepare documentation, reports, and user guides to support application processes and change management.
Information Technology Officer
Union Group
Jul 2025 - Jul 2026 (1 year)
Assisted with Internet, LAN, Wi-Fi, and access point implementation, troubleshooting, and maintenance across enterprise IT operations. Coordinated with vendors and ISPs to resolve connectivity issues and supported server rack implementation, software installation, user onboarding, and system maintenance.
Network Engineer Intern
Amber IT Ltd.
Apr 2025 - Jul 2025 (3 months)
Gained practical experience with ticketing systems, customer support workflows, and ISP-level network service operations. Documented network configurations, IP allocations, and client service reports to support troubleshooting and handover.
Education
Degrees, certifications, and relevant coursework
United International University
MBA, Business Analytics
2025 -
Pursuing an MBA to strengthen business analytics, management, and leadership capabilities alongside technical IT expertise.
BRAC University
B.Sc. in CSE, Computer Science
2021 - 2024
Completed undergraduate studies in Computer Science with a focus on networking, systems, and IT fundamentals.
Tech stack
Software and tools used professionally
Availability
Location
BangladeshAuthorized to work in
Salary expectations
Job categories
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