Miguel Lopes
@miguellopes1
I’m an IT Support Specialist and Systems Administrator focused on Linux and self-hosting.
PortugalWhat I'm looking for
I’m an IT professional with over 30 years of experience in systems administration and technical support, with a strong track record in end-user support and troubleshooting. I’m reliable, adaptable, and committed to delivering practical, effective IT solutions—especially in both corporate and small business environments.
I’ve supported Windows systems administration, operated helpdesk services, and handled operating system migration projects, including IT security responsibilities and intranet administration. I’ve also managed hardware and software installation and maintenance, backup solutions, and remote technical support for home users and small businesses.
Beyond support, I build and maintain websites as a freelance web developer using WordPress and Elementor. I’m also passionate about self-hosted technologies and Linux systems, with hands-on experience using Nextcloud, Matomo, Jellyfin, Pi-hole, and AdGuard Home—alongside a continuing commitment to learning and improving how I document and train users.
Experience
Work history, roles, and key accomplishments
Web Developer
Freelance
Oct 2021 - Present (4 years 9 months)
Designed and developed websites using WordPress and Elementor.
IT Support Technician
Freelance
Sep 2008 - Present (17 years 10 months)
Provided IT support services for home users, small businesses, and micro-enterprises, including hardware/software installation and maintenance and remote technical support.
Technical Translator
Freelance
Jan 2010 - Jun 2014 (4 years 5 months)
Translated technical documents between Portuguese and English for several organizations in Timor-Leste.
Systems Administrator & Helpdesk
Schering-Plough Farma (now MSD)
Mar 2001 - Jul 2008 (7 years 4 months)
Performed Microsoft systems administration, supported helpdesk needs, and worked on operating system migration projects and IT security. Also contributed to intranet administration.
Helpdesk Technician
Abril / Controljornal
Jun 2000 - Feb 2001 (8 months)
Provided helpdesk support.
IT Consultant
Conplan – Consultores de Planeamento
Jul 1998 - May 2000 (1 year 10 months)
Participated in implementing a Multimedia Examination System for Portugal's DGV, including training examiners and preparing technical documentation.
Customer Support Technician
IP Global S.A.
Apr 1997 - Apr 1998 (1 year)
Provided technical support via telephone and email.
IT Technician
Lilly – Pharmaceutical Products
Feb 1994 - Jul 1996 (2 years 5 months)
Supported end users, performed operating system migrations, and contributed to software development.
Education
Degrees, certifications, and relevant coursework
ISCTE – University Institute of Lisbon
Degree (Pre-Bologna), Business Organization and Management
1984 - 1989
Degree in Business Organization and Management (Pre-Bologna) at ISCTE – University Institute of Lisbon from 1984 to 1989.
IEFP
Level 4 IT Systems Technician (1,300 hours), IT Systems Technician
2024 -
Level 4 IT Systems Technician course (1,300 hours) with IEFP in 2024.
IEFP
Graphic Design and Visual Communication (100 hours), Graphic Design and Visual Communication
2025 -
Graphic Design and Visual Communication training course (100 hours) with IEFP in 2025.
Availability
Location
PortugalAuthorized to work in
Job categories
Skills
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