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Michelle Prusayeva

@michelleprusayeva

Detail-oriented professional with expertise in operations management and communication.

United States
Message

What I'm looking for

I am looking for a remote position that values collaboration, communication, and operational excellence.

I am a detail-oriented and highly organized professional with a proven track record in operations management and communications. My experience spans various roles, including Director of Communications at Sweat Football Club, where I spearheaded communication strategies that enhanced engagement and alignment among stakeholders. I thrive in fast-paced environments and am adept at fostering collaboration and open communication.

In my previous role as Operations Manager at AC Hotel by Marriott, I oversaw payroll processes and ensured exceptional guest services while actively engaging in team development. My ability to analyze communication metrics and implement effective strategies has contributed to improved operational efficiency and team performance. I am passionate about leveraging my skills to contribute to a dynamic team and drive organizational success.

Experience

Work history, roles, and key accomplishments

SC
Current

Director of Communications

Sweat Football Club

Jan 2021 - Present (4 years 8 months)

Spearheaded communication strategies to enhance engagement between coaches, parents, and club activities. Managed club updates, organized media events, and developed messaging strategies to convey the club's values. Oversaw social media accounts and analyzed communication metrics for improvement.

CC

Sales Coordinator/Accounts Payable

Courtyard by Marriott New York Downtown/World Trade Center

Apr 2018 - Jul 2019 (1 year 3 months)

Managed contracts and proposals for groups, facilitated the sales process for meeting rooms, and oversaw invoicing for group arrivals. Resolved guest issues and collaborated with the Accounting Manager to ensure compliance and efficient financial management.

CC

Front Desk Agent

Courtyard by Marriott New York Downtown/World Trade Center

Apr 2016 - Apr 2018 (2 years)

Managed guest check-ins and check-outs, handled phone inquiries, and processed cash transactions. Addressed guest issues with professionalism and implemented procedures to ensure guest satisfaction and loyalty.

Education

Degrees, certifications, and relevant coursework

Michelle hasn't added their education

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Tech stack

Software and tools used professionally

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Michelle Prusayeva - Director of Communications - Sweat Football Club | Himalayas