Michele Peake
@michelepeake
Customer-focused professional offering dependable childcare, conflict resolution, and order-management experience to keep people safe and satisfied.
What I'm looking for
I’m a dependable, customer-focused professional with hands-on experience supporting people in fast-paced, safety-first environments. In my childcare role, I create activities, interact with children, and help foster a secure and nurturing environment while supporting early childhood growth capabilities like etiquette and foundational skills.
I’m also experienced in operational work—at Gordmans, I unloaded shipments, organized inventory, and ensured swift movement of incoming stock to meet tight deadlines. I worked independently while collaborating with teams, and I operated a forklift in compliance with OSHA standards.
Earlier, as a Customer Service Representative at Baron HR, I handled fast and efficient customer shipments and oversaw customer orders through the entire process for swift shipping. I frequently used Word, MIPS, EPIC, WBS (Warehouse Business Systems), and WCSS (Wallace Customer Service Solutions), entering data and allocating materials for various 3M product press runs to help ensure timely production on the press floor.
I bring a calm, patient approach grounded in conflict resolution, communication, and problem solving, with strong task management habits. I also earned a Diploma with High Honors for Medical Transcription, which reflects my commitment to accuracy and detail in everything I do.
Experience
Work history, roles, and key accomplishments
Childcare Provider
Tyler and Rachel Unger
Jan 2020 - Present (6 years 2 months)
Created engaging activities and provided attentive interaction to foster a secure, nurturing environment for children. Managed day-to-day childcare responsibilities while following health and safety protocols and supporting early childhood growth.
Warehouse Associate
Gordmans
Jan 2018 - Jan 2019 (1 year)
Unloaded shipments and organized inventory to ensure efficient movement of incoming stock and received inventory. Worked independently and with teams to meet tight deadlines while operating a forklift in compliance with OSHA standards.
Customer Service Representative
Baron HR
Jan 2013 - Jan 2017 (4 years)
Handled customer shipments end-to-end to ensure timely order processing and dispatch. Used Word and warehouse/customer service systems (MIPS, EPIC, WBS, WCSS) to enter data, allocate materials, and support 3M product press runs.
Education
Degrees, certifications, and relevant coursework
Career Step Online
Diploma, Medical Transcription
Grade: High Honors
Received a diploma with High Honors for Medical Transcription, completed January 9, 2006.
Excelsior College
Associate in Science
Earned an Associate in Science degree from Excelsior College, completed December 18, 1998.
Availability
Location
Authorized to work in
Website
careerstep.comJob categories
Skills
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