Michel Atef

I am a results-driven workforce management and resource planning professional with extensive experience in planning, scheduling, and real-time management within dynamic work environments. My expertise lies in analyzing staffing needs, optimizing resource allocation, and improving operational efficiency. Currently, I am pursuing a Master's in Business Administration to further enhance my strategic management capabilities.

In my role as a Planning Senior Analyst at Concentrix, I provide expertise and support for various projects, ensuring efficient resource management. I monitor incoming workloads across all operational areas, determining optimal staffing levels to maintain efficiency. My analytical skills allow me to conduct detailed scenario modeling and share best practices with key stakeholders to deliver comprehensive reporting and analysis.

Previously, I served as a Scheduling Analyst and Associate in Real-Time Management at Concentrix, where I developed and maintained performance reports, analyzed data for staffing needs, and coordinated with management to ensure effective utilization of staff resources. My commitment to continuous improvement drives me to seek innovative solutions that enhance operational performance.