I'm currently a Senior Planner at CLA S For Professional Consultant Company, leading a two-person team across workforce, capacity, and financial planning. I partner directly with the Partner on utilization, resourcing, P&L, budgeting, and project-level decisions.
I built a formula-driven FY27 budget covering revenue targets, salary assumptions, and new-hire costs across eight departments. My work gives leadership clear visibility into departmental performance and resource allocation.
Previously at Foundever, I led a five-person workforce management team supporting accounts with 500+ employees. I sustained 95% monthly and 90% daily forecast accuracy while guiding staffing, hiring, ramp-up, and ramp-down decisions.
At Concentrix, I planned and scheduled multi-site EMEA operations of 2,000+ agents and raised interval compliance from 90% to over 95%. I use forecasting, capacity planning, KPI analysis, and cross-functional collaboration to connect staffing plans with service commitments and business results.
