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Micheal Adegbite

@michealadegbite

Project Management and PMO professional at CeBIH, coordinating digital payments industry operations, executive education, and strategic initiatives.

Nigeria

Message

At the Committee of e-Business Industry Heads (CeBIH), through Intermarc Consulting, I lead secretariat operations and manage the CeBIH Academy. I coordinate industry events, governance activities, and executive education for member banks.

At Outcess Solutions Nigeria Limited, I managed technology deployments including Microsoft Dynamics 365 CRM, a RoyalExchange Insurance contact center deployment, and a cloud contact center for United Bank for Africa across 15 African countries. At Dynamite App Technologies Limited, I managed a portfolio of projects and oversaw PMO reporting, governance, risks, and delivery.

Experience

Work history, roles, and key accomplishments

Current

Secretariat Operations Manager & Academy Manager

Current

Committee of e-Business Industry Heads (CeBIH) — Intermarc C

Feb 2025 - Present (1 year 8 months)

Lead secretariat operations and project management for CeBIH, coordinating strategic initiatives and governance activities. Plan and execute high-impact event management initiatives and manage the CeBIH Academy's executive education programmes.

Project Management Event Management Stakeholder Management Training Management Vendor Management Budgeting Governance Secretariat Operations

Lead PMO Consultant

Dynamite App Technologies Limited

Dec 2023 - Feb 2025 (1 year 2 months)

Partnered with business owners and cross-functional teams to define project objectives, timelines, and budgets. Directed monitoring and oversight of multiple concurrent projects, ensuring adherence to PMO standards and governance frameworks.

PMO Project Management Stakeholder Management Risk Management Agile Budgeting Governance

Project Manager

Outcess Solutions Nigeria Limited

Nov 2019 - Oct 2023 (3 years 11 months)

Managed deployment of Microsoft Dynamics 365 CRM and cloud contact center systems for various clients. Led end-to-end customization and integration workstreams, and planned logistics for training programmes.

Microsoft Dynamics 365 CRM Cloud Contact Center Project Management Integration IVR Ameyo Logistics

Customer Service Executive

Outcess Solutions Nigeria Limited

Oct 2018 - Oct 2019 (1 year)

Delivered professional customer support while managing high volumes of inbound and outbound calls. Supervised a small team of junior colleagues and produced performance reports to improve service efficiency.

Customer Service Call Handling Team Supervision Reporting

Administrative Executive

Mackings Premier Limited

Jul 2016 - Aug 2018 (2 years 1 month)

Handled requests and queries, maintained documentation and filing systems, and managed office supplies and scheduling. Built and maintained vendor relationships to secure competitive pricing.

Administration Documentation Vendor Management Scheduling

Site Project Supervisor (Intern)

LASU Works & Physical Planning Department

May 2014 - Mar 2015 (10 months)

Supervised on-site workers to ensure compliance with project specifications and guidelines. Maintained detailed project records and communicated with stakeholders throughout the construction lifecycle.

Construction Supervision Project Documentation Stakeholder Communication