Michael Vu

Developed and deployed automated test suites for Atrio LMS, 2U mobile apps, and Canvas LMS, increasing test coverage by 30% and reducing testing cycle time by 10% while improving system reliability and CI/CD deployment stability.

Developed 2U, Inc's initial quality assurance test plans, test cases, and enhanced testing efficiency across multiple projects. Facilitated seamless integration testing of new software features via functional, integration and regression testing, both manual and automation where it was appropriate.

Managed On-site team and offshore teams in Jordan and Vietnam of 12+ QA analysts/engineers, enhancing team efficiency and collaboration across multiple locations. Reduced testing cycle time by 70%, ensuring timely and high-quality releases by introducing and utilizing tools such as Selenium and Protractor.

Led and trained distributed QA teams across multiple countries, reduced critical production bugs by 20% and testing cycle time by 70% through automation and process improvements, and cut AWS infrastructure costs by 15%.

Tracked, prioritized, and organized defects with JIRA cloud, working with the development team to facilitate timely corrections and improving defect resolution time. Directed off-site teams completing functional, integration, and regression tests to support successful product development stages and releases, ensuring compliance with quality standards.

Spearheaded QA for CMS, APIs, and video players across 12+ annual projects, improved manual testing efficiency and reduced defect escape rates by 30% through process improvements and structured defect tracking.

Executed functional, integration, and regression testing for CMS and front-end applications, managed defect tracking with Rally, and optimized test cases to consistently meet tight deadlines and client expectations.