Open to opportunities

Michael Paul

@michaelpaul2

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Detail-oriented pharmaceutical science graduate with laboratory experience.

United Kingdom

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What I'm looking for

I am seeking a role that allows me to leverage my laboratory skills in a collaborative environment, focusing on quality assurance and process improvement.

I am a highly motivated professional with a BSc (Hons) in Pharmaceutical Science, graduating with First Class honors. With over three years of laboratory experience in both industrial and NHS settings, I have developed a strong foundation in complex analytical techniques and technical laboratory operations. My academic background, combined with over five years of stakeholder management, equips me with the skills necessary to excel in fast-paced environments.

In my role as a Medical Laboratory Technician at NHS Royal Shrewsbury Hospital, I supported biomedical scientists and consultants with tissue dissection procedures, ensuring compliance with regulatory standards. My experience at Eurofins further honed my analytical skills, where I operated ICP-OES and ICP-MS to analyze chemical components, ensuring data accuracy and quality control. I am passionate about problem-solving and process optimization, always striving to improve operational excellence and enhance user satisfaction.

Experience

Work history, roles, and key accomplishments

Medical Laboratory Technician

NHS, Royal Shrewsbury Hospital

Jul 2022 - Apr 2025 (2 years 9 months)

Supported biomedical scientists and consultants with tissue dissection procedures and performed specimen reception and data entry using LIMS. Managed communications with GP surgeries and collaborated with external healthcare providers, ensuring adherence to SOPs for quality assurance.

LIMS Data Entry Quality Assurance Stakeholder Management Communication

Team Leader

Tesco Express

Nov 2017 - May 2024 (6 years 6 months)

Delivered high levels of customer service during peak hours, handling transactions accurately and efficiently. Took on additional responsibilities to support the team and fostered a positive environment to increase morale and contribute to a zero-harm culture.

Customer Service Team Leadership Communication Teamwork Problem Solving Inventory Management Staff Training Conflict Resolution

Analytical Laboratory Technician

Eurofins

Nov 2020 - Dec 2022 (2 years 1 month)

Operated ICP-OES and ICP-MS to analyze and quantify chemical components, preparing calibration standards and conducting QC/QA for data validity. Ensured standardized sample preparation and timely turnaround in accordance with UKAS ISO 17025 operational standards.

ICP MS Quality Control Quality Assurance Data Management Troubleshooting Process Optimization

Customer Service Representative

Domino's Pizza

Sep 2012 - Sep 2017 (5 years)

Managed customer queries and sales in fast-paced retail and service environments, building rapport to ensure a high-quality experience. Handled transactions accurately and efficiently, contributing to positive customer interactions.

Customer Service Sales Communication Problem Solving Time Management Product Knowledge Upselling

Education

Degrees, certifications, and relevant coursework

University of Wolverhampton

BSc (Hons) Pharmaceutical Science, Pharmaceutical Science

Grade: First Class

Studied gene sequences related to eye formation in planaria, focusing on protein-protein interactions and regeneration mechanisms. Carried out rigorous testing to ensure validity and reliability of laboratory results.

Highfields Secondary School & Sixth Form

A-Levels, Science

Achieved A-Levels in Biology (B), Psychology (B), and Chemistry (C). Also completed 11 GCSEs including English (A), Maths (B), Science (B), and IT (A).