Michael Onyemachi
@michaelonyemachi
Front desk professional at Emon Hotels and Suites Limited who improved overall sales by 10% through customer-focused service.
NigeriaWhat I'm looking for
At Emon Hotels and Suites Limited, I oversaw front-office service delivery and supervised staff to support professional, responsive operations. By prioritizing customer satisfaction and addressing service and revenue leakages, I improved overall sales by 10%.
At Fotizo Virtual Photography, I booked clients for photo sessions and coordinated schedules with photographers. I also received payments, issued receipts, and maintained transaction records while helping resolve service issues.
I'm currently a Facility Manager at Pearls End Apartment, where I coordinate maintenance activities and inspect facility work. I track maintenance needs, communicate findings, and escalate critical issues for resolution.
Experience
Work history, roles, and key accomplishments
Facility Manager
Pearls End Apartment
May 2026 - Present (5 months)
Coordinate routine preventive and corrective maintenance activities to support reliable facility operations and minimize operational downtime. Inspect installations, construction works, repairs and facility assets to verify workmanship, functionality and compliance with expected standards.
Front Desk / General Supervisor
Emon Hotels and Suites Limited
Nov 2020 - Jun 2022 (1 year 7 months)
Oversaw front-office service delivery and supervised staff to maintain professional, responsive and customer-focused operations. Improved overall sales by 10% by prioritizing customer satisfaction and identifying and reducing service and revenue leakages.
Client Services / Front Desk
Fotizo Virtual Photography
Jul 2017 - Dec 2018 (1 year 5 months)
Received and booked clients for photo sessions and coordinated schedules to support smooth service delivery. Collaborated with photographers to resolve service hitches, reduce delays and improve overall client experience.
Education
Degrees, certifications, and relevant coursework
Federal University of Technology, Owerri
Bachelor of Engineering, Materials and Metallurgical Engineering
Grade: Second Class Upper Division (2:1)
Bachelor of Engineering in Materials and Metallurgical Engineering, graduated with Second Class Upper Division (2:1).
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
Social media
Skills
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