Michael Muororo

I eliminate operational chaos for owner-operators and small fleets by managing everything from load sourcing to final POD. You focus on driving—I handle the operational heavy lifting.

Load Sourcing & Rate Negotiation: I secure profitable freight by matching your equipment to high-paying lanes and negotiating competitive rates on DAT One, TruckStop, Amazon Relay, and LoadConnect. Before booking, I verify broker credit and carrier requirements to reduce payment and compliance risks.

Fleet Coordination & Dispatch: I keep your trucks moving by planning efficient routes that minimize deadhead, coordinating dispatch schedules, conducting driver check calls, and monitoring ELD logs through Samsara and Motive to ensure Hours of Service (HOS) compliance.

Back-Office Operations: I streamline administrative tasks by processing carrier setup packets, rate confirmations, BOLs, PODs, detention requests, and factoring documentation quickly and accurately to help maintain healthy cash flow.

Final Mile & Delivery Management: I coordinate local delivery operations through route optimization, appointment scheduling, live shipment tracking, and proactive communication to improve on-time delivery performance and customer satisfaction.

Remote Driver Support: I monitor real-time ETAs, track compliance, manage exceptions, and maintain clear communication with drivers, brokers, and customers to keep freight moving and resolve issues before they become costly.

After-Hours Coverage: Logistics doesn't stop after business hours. I provide evening and weekend support to manage delays, breakdowns, rescheduling, and urgent operational issues whenever they arise.

Who I Support: I work with owner-operators, small fleets (2–20 trucks), and CDL carriers operating Dry Van, Reefer, Flatbed, Power Only, and Box Trucks across regional and long-haul lanes throughout the U.S.

Tools & Platforms: DAT One, TruckStop, Amazon Relay, LoadConnect, Samsara, Motive, Google Maps, Trucking Calculator, AscendTMS, Slack, WhatsApp, Zoom, Google Workspace, and Microsoft Office.

From booking profitable loads to securing the final proof of delivery, I keep your operations organized, your drivers supported, your trucks productive, and your business moving efficiently.