Open to opportunities

Michael KILMER

@michaelkilmer

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Web designer with strong technical skills and customer support experience.

United States

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What I'm looking for

I am looking for a role that allows me to leverage my web design and technical support skills while providing excellent customer service in a collaborative environment.

I'm a dedicated web designer with a passion for creating functional and visually appealing websites. With experience at Mike's Business Group, I have honed my skills in designing and developing websites tailored to client needs. My proficiency in HTML and Linux allows me to customize websites effectively, ensuring they meet the highest standards of quality.

In addition to my design skills, I have a strong background in IT technical support from my time at Just Ask Hal. I created and maintained an inpatient care log, which involved monitoring patient care and utilizing hospital systems to report on vital signs and lab results. This experience has equipped me with excellent customer service and communication skills, enabling me to assist clients with technical issues efficiently.

Experience

Work history, roles, and key accomplishments

Web Designer

Mike's Business Group

Feb 2022 - May 2025 (3 years 3 months)

Designed and developed websites for clients, ensuring their online presence was effective and user-friendly. Provided comprehensive customer support for website-related inquiries, resolving issues efficiently. Hosted websites and offered IT support, assisting clients with technical issues.

HTML Linux Web Hosting IT Support Customer Support

IT Technical Support

Just Ask Hal

Feb 2021 - Feb 2023 (2 years)

Created and maintained an inpatient care log, meticulously documenting patient medical history, medications, and diagnoses. Utilized hospital systems to monitor and report on individual patient care, including lab results, allergies, and vital signs. Provided IT technical support.

Customer Service Computer Literacy Communication Skills Technical Support Hospital Systems Data Entry

Education

Degrees, certifications, and relevant coursework

Coastal Carolina University

Business Management, Business Management

Studied various aspects of business operations and management principles. Gained knowledge in areas such as finance, marketing, and organizational behavior.