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@titotsolo
Resourceful IT and Web Development Specialist with graphic design expertise.
I am a resourceful IT and Web Development Specialist with a solid foundation in graphic design, IT support, and web design. My proficiency in Java and Python allows me to automate tasks and develop basic applications, while my advanced skills in Adobe Creative Suite enable me to create engaging digital content. I have a proven track record in technical troubleshooting, brand development, and community building, effectively conveying complex technical concepts in an accessible manner.
Currently, I serve as an I.T Help Desk Assistant at Wilmington College, where I enhance IT support services and improve user satisfaction through swift issue resolution. Additionally, my role as a Graphic Designer/Assistant involves collaborating on branding initiatives and enhancing the visual appeal of the college's online presence. My leadership experience as a Resident Assistant and Student Mentor has further honed my skills in community building and student support, fostering a vibrant and inclusive campus environment.
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Work history, roles, and key accomplishments
Wilmington College
Sep 2023 - Present (2 years 2 months)
Collaborated with the Student Success Center manager to create a new campus organization, designing the logo and enhancing the student success webpage for better visual appeal and accessibility.
Wilmington College
Aug 2023 - Present (2 years 3 months)
Provided guidance and support to mentees, fostering personal and academic growth and contributing to a positive campus experience.
Wilmington College
Aug 2023 - Present (2 years 3 months)
Created a supportive community in residence halls, organized events, and provided guidance to residents, enhancing their personal and academic growth.
Wilmington College
Oct 2022 - Present (3 years 1 month)
Assisted faculty, staff, and students with technology-related issues, improving IT support efficiency and user satisfaction. Demonstrated superior customer service and simplified complex technical concepts.
Degrees, certifications, and relevant coursework
Bachelor of Arts, Graphic Design
2022 - 2026
Grade: 3.9
Pursuing a degree in Graphic Design with a focus on Communication Arts, complemented by minors in Data Analytics and e-Sports. Achieved a GPA of 3.9, demonstrating strong academic performance and commitment to the field.
Computer Science
2024 - 2024
Completed a full semester focusing on Computer Science, enhancing technical skills and knowledge in programming and software development.
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