Michael Davis

Orchestrated setup of a comprehensive SCOM 2025 environment in Azure for DEV, QA, Production, and DR, addressing change, NSG, and firewall requests. Configured and deployed management packs (Exchange, M365, SQL, PKI, Windows, Linux) and migrated custom MPs and overrides from on-prem SCOM 2019 to the new 2025 environments while maintaining ATO/ATC compliance.

Configured a new SCOM 2022 environment within a CMMC High Cybersecurity Mature Model program. Set up multiple management packs (Exchange, M365, Intune, MECM, Active Directory, SQL, Windows, Linux) and implemented SNMP monitoring for CyberArc.

Oversaw federal enclave monitoring across multiple clients, managing incidents in Chronicle and Splunk via ServiceNow and escalating validated issues to delivery managers. Streamlined onboarding for external users using Okta SSO with Azure AD integration and managed team access across applications including Splunk, Chronicle, and CrowdStrike.

Administered monitoring of Cyber Recon Linux servers and networks using Xymon and maintained support tickets in ServiceNow, creating incidents for server and application issues. Documented environments (runbooks and inventory) and supported change control through Jira-based Scrum workflows while managing servers in AWS.

Administered SCOM 2019 in a multi-domain federal enclave, including Linux/Windows agent installation, update rollups, Orchestrator 2019 setup, and integration runbooks between SCOM and ServiceNow/CA Service Desk. Developed PowerShell runbooks to automate Active Directory account expirations and password notifications, built custom dashboards with Live Maps integration, and engineered custom manage

Administered SCOM 2019 components in a multi-domain federal enclave, performing agent installations, update rollups, troubleshooting, and Orchestrator 2019 configuration. Created Orchestrator runbooks and custom dashboards with Live Maps, implemented automated ticketing for SCOM alerts, and established a BCP environment with verified failover support.

Performed management pack analysis, tuning, and deployment to improve SCOM monitoring efficiency and system performance. Managed alert/notification refinements, agent health checks, and documentation to ensure production servers remained monitored while identifying priorities for future enhancements.

Configured SCOM dashboards and integrated them into SharePoint so stakeholders could access monitoring interfaces. Implemented SharePoint user redirection based on username/group and optimized SCOM alerting to reduce false positives and improve monitoring accuracy.

Designed and implemented SCOM 2012 deployment strategies to enhance IT environment monitoring capabilities. Authored management packs (rules, monitors, views, discoveries, and tasks) and used PowerShell to access WMI, Registry, and file systems, while optimizing alerting to reduce notification noise.

Developed management packs for in-house and third-party applications, using CRD/PRD workflows and delivering testing plans, risk assessments, and installation instructions. Implemented .NET and Java APM monitoring, created composite data sources using VBScript and PowerShell, and architected/testing for SCOM 2012 R2 across 20 management groups overseeing 20,000+ servers.

Assessed and tuned an existing SCOM 2007 installation to improve monitoring capabilities and alerting efficiency. Developed custom management packs using VBScript and WMI/Registry/file system access, and designed a side-by-side SCOM 2012 deployment to support Exchange migration with minimal disruption.

Optimized a multi-SCOM environment using SCOM 2007 and 2012 capabilities by performing management pack analysis, tuning, and deployment. Developed custom management packs and tasks using VBScript (and PowerShell for newer installs) with WMI/Registry/file access, supported agent health checks, and documented alert/notification refinements.

Created management packs including rules, monitors, views, discoveries, synthetic transactions, and tasks to improve monitoring precision. Authored PowerShell-based management pack logic to obtain WMI/Registry/file data and administered McAfee and Orchestrator while preparing the environment for an upgrade to SCOM 2012.

Configured and maintained System Center Configuration Manager in a complex multi-domain environment and executed an upgrade of WSUS to SCCM. Managed SCOM monitoring, created queries and reports for software licensing and inventory, and supported SharePoint while addressing server and site issues.