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Michael Biswas

@michaelbiswas

Staff software engineer building scalable AI platforms, LLM integrations, and high-performance web applications.

United States
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What I'm looking for

I’m looking to build production AI and conversational systems end-to-end—shipping scalable LLM-driven features, reliable inference pipelines, and cloud-native services while partnering closely across research, MLOps, and product.

I’m a Staff Software Engineer with 12+ years building scalable AI platforms, conversational systems, and high-performance web applications across healthcare, fintech, and AI infrastructure. I specialize in applied AI, LLM integrations, and machine learning inference systems, delivering production features that ship reliably at scale.

Most recently, I led development of an AI-powered patient communication platform, building voice AI workflows and scalable backend services to automate high-volume interactions while improving patient engagement (55% to 69.3%). Previously, I built high-throughput AI inference pipelines and orchestration on Kubernetes/GKE, and supported end-to-end model lifecycle automation using GitHub Actions and AWS SageMaker.

Experience

Work history, roles, and key accomplishments

EA
Current

Staff Software Engineer

Elise AI

Jul 2022 - Present (3 years 11 months)

Led development of an AI-powered patient communication platform for automated appointment scheduling, reminders, and inquiries using conversational voice workflows. Improved onboarding and patient interaction flows, increasing platform conversion from 55% to 69.3%, and migrated backend APIs from REST to GraphQL to support faster AI-driven workflows.

Cohere logoCO

Senior Software Engineer

Jan 2020 - May 2022 (2 years 4 months)

Built high-throughput AI inference pipelines with FastAPI, Python, and TensorFlow, reducing model response latency by 38% through async execution, caching, and GPU utilization. Developed model lifecycle tooling and optimized production deployment by reducing release time from hours to under 15 minutes via CI/CD automation and Kubernetes-based orchestration.

Xero logoXE

Full Stack Engineer

Aug 2017 - Nov 2019 (2 years 3 months)

Developed scalable financial analytics modules with Django and React, automating balance sheet, P&L, and cash flow reporting for 50,000+ users. Built PyTorch-based expense categorization improving classification accuracy by 27% and reduced Azure infrastructure costs by 18% while scaling microservices and dashboards.

Meta logoME

Software Engineer

Meta

Sep 2013 - Jul 2017 (3 years 10 months)

Contributed to core React and React Native frameworks by implementing performance improvements and critical bug fixes to enhance rendering efficiency and developer experience. Improved React Native’s JavaScript-to-native bridge for better communication speed, memory handling, and stability, and expanded test coverage and tooling for smoother feature adoption.

Education

Degrees, certifications, and relevant coursework

University of California, Berkeley logoUB

University of California, Berkeley

Bachelor's Degree, Computer Science

2009 - 2013

Earned a Bachelor's degree in Computer Science at the University of California, Berkeley from 2009 to 2013.

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