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@michaelbhila
Versatile Field Service Engineer with expertise in medical technology.
I am a versatile and results-driven Field Service Engineer with over 10 years of experience in supporting, repairing, and maintaining complex medical systems and electronic equipment. My proven ability to troubleshoot and resolve hardware and software issues under pressure has allowed me to manage large geographical territories effectively while delivering outstanding client support across South Africa and neighboring countries.
With a National Diploma in Mechatronics Engineering, I possess strong knowledge of diagnostic tools, systems simulation, and field diagnostics. I am passionate about medical technology and currently open to remote and hybrid roles in technical support, virtual diagnostics, or systems engineering. My experience includes leading technical training sessions, identifying new business opportunities, and ensuring timely repair turnarounds.
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Work history, roles, and key accomplishments
Zimmer Biomet RSA
Apr 2023 - Present (2 years 7 months)
Provided advanced technical support for orthopedic robotics systems across South Africa. Installed, tested, simulated, and maintained systems with less than 24-hour repair targets. Led technical training sessions for staff and clients, assisting across various regions.
The Scientific Group
Sep 2022 - Mar 2023 (6 months)
Repaired and maintained lab instrumentation under service contracts. Identified new business opportunities during client interactions. Planned service schedules and reduced callbacks through proactive support.
Nipro Medical / D.Med Technical Services
Jan 2018 - Dec 2022 (4 years 11 months)
Installed and maintained dialysis machines across multiple provinces and countries. Offered first-line training and support to clients and staff. Supported clients in Namibia and Swaziland with on-site assistance.
Fresenius Medical Care
Jan 2015 - Dec 2018 (3 years 11 months)
Worked on public and private sector medical clients’ systems. Assembled and installed dialysis systems and water treatment plants. Designed and serviced medical mechanical systems across Gauteng and Northwest.
Degrees, certifications, and relevant coursework
Bachelor of Technology, Mechatronics Engineering
Pursued a Bachelor of Technology degree in Mechatronics Engineering. Completed 2 of 4 required modules before studies were put on hold.
National Diploma, Mechatronics Engineering
Completed a National Diploma focusing on Mechatronics Engineering. Studied the integration of mechanical, electrical, and computer engineering systems.
Grade 12, General Studies
Completed secondary education at Sidlamafa Senior Secondary School. Focused on core academic subjects to achieve the Grade 12 qualification.
Software and tools used professionally
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