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Michael Annibale

@michaelannibale

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Documentation Specialist with over 20 years of experience.

United States

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What I'm looking for

I am looking for a role that values collaboration and offers opportunities for professional growth.

I am a seasoned Documentation Specialist with over 20 years of experience in both the private and public sectors. My exceptional interpersonal skills and detail-oriented approach allow me to thrive in fast-paced environments, adapting quickly to new challenges. I take pride in my ability to work collaboratively within teams while also excelling in autonomous roles, ensuring quality results through a strong work ethic.

Throughout my career, I have honed my skills in documentation processes, critical thinking, and organizational communication. At West Town Bank & Trust, I played a pivotal role in managing loan documentation, collaborating with teams to ensure timely dissemination of information. My experience at the North Carolina Administrative Office of the Courts further solidified my expertise in legal documentation, where I was responsible for scanning and disseminating vital records. I am committed to continuous learning and improvement, always seeking to streamline processes and enhance productivity.

Experience

Work history, roles, and key accomplishments

Documentation Specialist II

West Town Bank & Trust

Feb 2021 - Apr 2024 (3 years 2 months)

As a Documentation Specialist II, I managed the upload of completed loans and financial documents, collaborated with teams to ensure timely documentation, and performed credit and fraud checks. I also authored technical procedural documents to streamline complex processes.

Documentation Management Team Collaboration Fraud Analysis Technical Writing Organizational Skills

Micrographics Services Assistant

North Carolina Administrative Office of the Courts

Jan 2018 - Oct 2018 (9 months)

In this role, I provided request and incident information, corresponded with county clerks, and utilized microfilm machines to scan and disseminate legal documents. I also trained coworkers on equipment usage and wrote procedures for various tasks.

Microfilm Operation Training Quality Assurance Data Entry Time Management

Associate and Web Designer

TRW Electric and Supply Company

Jan 2017 - Feb 2017 (1 month)

Assisted with daily operations including product testing, shipping, and supporting the sales team. I contributed to the online portfolio by helping with website management and ensuring accurate inventory counts.

Testing Shipping Sales Support Shopify Inventory Management Customer Service

Operations Assistant

ELS Language Services

Jan 2007 - Jan 2015 (8 years)

Managed sensitive student information, ensuring accurate scanning, filing, and data entry. I supervised staff and provided training for customer service, maintaining compliance with time-sensitive shipping requirements.

Data Management Customer Service Training Time Management

Verifier / Assistant

HealthSTAR Communications Inc.

Jan 2005 - Jan 2006 (1 year)

Verified customer health information for accuracy and assisted with logistics during the relocation of the facility. I supported the facilities director and performed various assigned duties.

Customer Service