MBMicaela Bravo
@micaelabravo
AI QA and Multilingual Evaluator
ArgentinaWhat I'm looking for
Highly skilled AI QA and Multilingual Evaluator with expertise in assessing AI-generated outputs, including text, images, tables, and transcripts, in English and Spanish. Proficient in tools like ChatGPT, Perplexity, and Gemini, as well as CRM platforms such as Salesforce, Zendesk, and HubSpot.
Certified in Proofreading and Copy-Editing, with strong analytical thinking, problem-solving abilities, and bilingual communication skills. Experienced in collaborating with cross-functional remote teams to deliver actionable feedback and improve AI model performance.
With a strong background in customer care, sales, and software support, I possess a unique blend of technical and interpersonal skills, enabling me to effectively communicate with clients and team members alike.
Experience
Work history, roles, and key accomplishments
AI Writing Evaluator
Outlier Remote
Oct 2023 - Present (1 year 8 months)
Conducted text generation evaluations in English and Spanish, ensuring linguistic accuracy and quality.
Consultant Software Support
Sutherland Global Services
Oct 2022 - Oct 2023 (11 months)
Addressed daily cases, including billing inquiries and technical support, while adhering to European tax regulations.
Sales Assistant
Normal
Feb 2021 - Feb 2023 (2 years)
Engaged with customers on the sales floor, providing product information and assisting with selections to ensure a positive shopping experience.
Customer Care Professional
Apex America
Feb 2018 - Jan 2020 (1 year 11 months)
Handled daily calls for American Express, assisting with billing, purchases, and payments in both Spanish and English.
Education
Degrees, certifications, and relevant coursework
Universidad Católica de La Plata
Bachelor of Philosophy, Philosophy
2023 -
Copyschool - Copyhackers
Certification, Copywriting
2024 - 2024
Completed a certification in Conversion Copywriting, focusing on strategies to enhance conversion rates through effective writing.
Copyschool - Copyhackers
Master, Copywriting
2024 - 2024
Achieved a Master of AI Copy, specializing in creating compelling AI-generated content.
Universidad Tecnológica de Buenos Aires
Certification, Copy-Editing
2020 - 2020
Completed a certification in Proofreading and Copy-Editing in Spanish, focusing on enhancing writing quality and accuracy.
Tech stack
Software and tools used professionally
Availability
Location
ArgentinaAuthorized to work in
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