Kriston Bell
@kristonbell
Bilingual customer-focused professional specializing in AI analytics, chatbot quality, and guest services.
ArgentinaWhat I'm looking for
I am a bilingual professional with extensive experience delivering high-quality guest services, refining chatbot accuracy, and training AI language models. I combine strong attention to detail with cross-functional collaboration to improve customer experiences and AI outputs.
My background includes frontline bilingual support roles and remote editorial and AI review positions where I ensured linguistic precision and data confidentiality. I have hands-on experience improving Spanish-language model responses through detailed feedback and quality assessment.
I have managed complex guest issues in hospitality, performed content editing for publication standards, and created digital content using editing and photography tools. I bring practical teaching experience designing lessons and assessing student progress in English language learning.
I seek to apply my skills in AI analytics, chatbot development, and bilingual customer-facing roles where accuracy, cultural sensitivity, and collaborative problem-solving drive measurable improvements.
Experience
Work history, roles, and key accomplishments
Content Creator
YouTube
Nov 2022 - Present (3 years 4 months)
Produced and shared cultural experience content using professional editing and photography tools, growing an engaged audience through consistent multimedia publishing.
Chatbot Accuracy Reviewer
RWS Group
Aug 2021 - Present (4 years 7 months)
Conducted high-volume document reviews to ensure chatbot quality and accuracy while maintaining strict data confidentiality and annotation consistency.
Bilingual Guest Services Manager
Royal Decameron Hotel
Aug 2025 - Feb 2026 (6 months)
Resolved complex guest concerns and delivered high-quality bilingual support in English and Spanish, improving guest satisfaction and issue resolution efficiency.
Copy Editor
RWS Group
Mar 2025 - Jan 2026 (10 months)
Refined written content for linguistic precision and collaborated with cross-functional teams to maintain rigorous editorial standards and consistency.
Bilingual Collection Agent
Teleperformance
Aug 2024 - Aug 2025 (1 year)
Translated complex queries and provided direct bilingual customer support in English and Spanish to facilitate resolutions between clients and customers.
Spanish AI Trainer
Outlier
Oct 2024 - Apr 2025 (6 months)
Improved Spanish-language AI model outputs by providing detailed performance feedback on accuracy and natural phrasing, enhancing model reliability.
English Teacher
Colegio San Patricio
Jul 2023 - Dec 2023 (5 months)
Designed lesson plans and assessed student progress to drive English language learning outcomes and classroom engagement.
Dental Assistant
Dr. Eyles Dental Office
Apr 2013 - Dec 2013 (8 months)
Improved clinical efficiency by providing chair-side assistance and maintaining sanitized dental equipment to support patient care.
Education
Degrees, certifications, and relevant coursework
National University of Rosario
Bachelor of Dentistry, Dentistry
Bachelor of Dentistry program listed as pending at the National University of Rosario.
University of the West Indies
Bachelor of Science, Zoology
Completed coursework toward a Bachelor of Science majoring in Zoology with a minor in Psychology; program marked as incomplete.
Montego Bay Community College
Associate Degree, Natural Sciences
Associate Degree in Natural Sciences awarded by Montego Bay Community College.
Availability
Location
Argentina
JamaicaJob categories
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