At Kentucky Transportation Cabinet, I gathered requirements for a Utility and Rail Project Tracking System for State Funded Highway Projects. I demoed feature progress to customers, conducted UAT testing, and completed training manuals and videos for end users.
At Pilot Company, I gathered functional and non-functional requirements for an omni-channel infrastructure spanning gas pumps, kiosks, and a mobile app. I supported BRD creation and sprint planning, and refined tickets with descriptions, acceptance criteria, story points, and business value.
At Stack IT Solutions Consulting Firm, I created the CliXX Retail Reporting application for tracking stores, products, sales, and promotions. The resume reports a 35 percent productivity increase within the first 30 days.
I also re-engineered the Crate Barrel Retail Application based on stakeholder requests; the resume reports a 40 percent increase in profits within the first 30 days. My work included requirements traceability, user stories, flowcharts, and use cases.
