Open to opportunities

Mian Shabbir Gul

@mianshabbirgul

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Experienced interpreter skilled in medical and legal interpretation.

Pakistan

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What I'm looking for

I seek a role that values teamwork and offers opportunities for professional growth.

I am an experienced interpreter with a strong background in managing diverse teams within the hospitality industry. My expertise lies in precisely interpreting medical advice and information for patients in their native languages, including English, Urdu, Pashto, and Hindi. I have a proven track record of translating medical texts for both internal and external clients, ensuring quality service while maintaining patient confidentiality. My commitment to excellence is reflected in my annual training and my ability to provide services beyond regular hours.

Throughout my career, I have held various roles that have honed my skills in interpretation and management. At 911 Interpreters, I accurately interpreted critical information provided by healthcare providers, establishing positive interactions with all stakeholders. My role as General Manager at Tikkala Regency Hotel & Restaurant allowed me to bridge communication gaps and deliver exceptional customer service while managing reservations and conducting security checks. I thrive in team environments, where I can lead, support, and motivate others to achieve their best.

Experience

Work history, roles, and key accomplishments

Interpreter

Transperfect

Jan 2023 - Jan 2025 (2 years)

I precisely interpret medical advice and information for patients in their native language. I translate medical texts for internal and external clients, ensure quality service, and maintain patient confidentiality.

Medical Interpretation Confidentiality Medical Translation Quality Assurance Language Interpretation

Interpreter

911Interpreters

Jan 2020 - Jan 2023 (3 years)

I accurately interpret critical information provided by the provider into the customer and patient's native language. I assist in translating medical and other texts from English for internal and external customers.

Medical Translation Customer Service Confidentiality Language Interpretation

General Manager

Tikkala Regency Hotel & Restaurant

Jan 2018 - Jan 2019 (1 year)

I deal with inquiries and answer telephone & email professionally, receive orders and log them, and deliver excellent customer service. I administer reservations, conduct security checks, and report maintenance issues.

Customer Service Reserving Team Leadership Hotel Management

Manager

Rio Grande

Jan 2012 - Jan 2014 (2 years)

I welcome guests at the restaurant reception area, making their stay enjoyable. I assist other staff and work in a team, handling customer inquiries and showing guests their booked halls.

Team Collaboration Customer Service

Supervisor

Anams Restaurant

Jan 2011 - Jan 2012 (1 year)

I deal with inquiries and answer telephone & email professionally, receive orders and log them in order book. I deliver excellent customer service, assist in keeping the restaurant reception area clean and tidy, and administer reservations, cancellations and no-shows.

Customer Service Order Management Restaurant Reservations Team Leadership

Education

Degrees, certifications, and relevant coursework

University of Leeds

Bachelor of Commerce, Commerce

Studied a comprehensive curriculum in commerce, focusing on business principles and practices. Gained foundational knowledge in various aspects of business operations and management.

Asian College of Commerce

Diploma in Commerce, Commerce

Completed a diploma program in commerce, acquiring essential skills and knowledge in business and financial concepts. Developed a strong understanding of commercial practices.

Khadim Shaheed Public School & College

Secondary School Certificate (SSC), Science

Achieved the Secondary School Certificate, demonstrating proficiency across various subjects. Developed a strong academic foundation during this period.