M F
@mf0
Experienced sales professional with a passion for customer retention.
What I'm looking for
I am a dedicated sales professional with over 7 years of experience in driving customer retention and implementing innovative strategies. My journey has taken me through various roles, where I have consistently leveraged my analytical skills to understand market trends and enhance client value. At McDonough Hyundai, I successfully drove sales growth through personalized customer interactions and data-driven insights, exceeding monthly targets and contributing to the dealership's market share expansion.
My experience as a Phlebotomist and Receptionist at CSL Plasma allowed me to oversee daily operations while ensuring compliance with safety standards. I improved processing times and donor satisfaction by streamlining procedures and implementing a new check-in system. My ability to foster strong relationships with both team members and customers has been a cornerstone of my success, as I believe that collaboration and communication are key to achieving exceptional results.
Throughout my career, I have been passionate about mentoring others and fostering a positive work environment. I thrive in collaborative settings where I can contribute to team cohesion and drive productivity. I am excited to bring my expertise in sales and customer service to a new opportunity where I can continue to grow and make a significant impact.
Experience
Work history, roles, and key accomplishments
Salesman
Mcdonough Hyundai
Mar 2024 - Present (1 year 5 months)
Drove sales growth through personalized customer interactions and exceeded monthly targets, contributing to market share expansion. Implemented innovative sales strategies, resulting in improved customer satisfaction scores and increased repeat business.
Phlebotomist/Reception
CSL Plasma
Dec 2021 - Present (3 years 8 months)
Oversaw daily operations, ensuring compliance with company policies and safety standards. Conducted blood draws efficiently, ensuring patient comfort and safety, and improved processing time by streamlining procedures.
Assistant Manager
Finishline
Feb 2018 - Present (7 years 6 months)
Led a team of 10 associates, driving sales growth and enhancing customer satisfaction. Implemented efficient inventory management, reducing stockouts by 40%, and fostered a positive work environment.
CSR REP
Sephora
Jun 2017 - Present (8 years 2 months)
The user did not provide a description for this job experience. Please provide a description for this job experience. The user did not provide a description for this job experience. Please provide a description for this job experience.
Education
Degrees, certifications, and relevant coursework
M hasn't added their education
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Tech stack
Software and tools used professionally
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