Skip to main content
MD
Open to opportunities

Meshay Damon

@meshaydamon

Operations and HR professional improving SLAs, workflows, and workforce governance in high-volume environments.

South Africa
Message

What I'm looking for

I’m looking for a role where I can own operational administration and HR support—optimizing workflows, tracking KPI’s and SLAs, and strengthening governance and compliance in a fast-paced organization.

I’m an operations and HR professional with 9+ years of experience managing large-scale administrative workflows, team coordination, and regulatory compliance in high-volume environments. I’ve consistently optimized daily resources, tracked operational KPI’s, and built structured governance frameworks to ensure frontline delivery meets strict Service Level Agreements (SLA’s).

In my recent role as Head: Academic Operations Administrator at Vega School, I managed campus operational administration, ensured 100% compliance of confidential files with POPIA regulations, and handled high-volume stakeholder queries via internal ticketing systems as the primary escalation point. Before that, at Takealot, I coordinated end-to-end personnel and workforce operations in a fast-paced Distribution Centre—managing shift rosters, onboarding compliance, master personnel files, and monthly administrative metrics—while also delivering accurate GRN and procurement documentation. Earlier, as an Administrative Clerk at Fabulous Flowers, I handled financial data capture, invoice tracking, and records management to support business continuity.

Experience

Work history, roles, and key accomplishments

VS

Head: Academic Operations Administrator

Vega School

Jan 2024 - May 2026 (2 years 4 months)

Managed daily campus operations to meet corporate service excellence standards and internal SLAs, including 100% compliance of confidential records with POPIA and internal audit requirements. Produced operational productivity reporting from internal systems, resolved high-volume stakeholder queries via ticketing, and coordinated cross-functional schedules and resource allocations to improve day-to

Education

Degrees, certifications, and relevant coursework

NC

Northlink FET College

N6 Certificate, Human Resource Management

Completed N6 Human Resource Management at Northlink FET College.

BS

Beacon Hill Secondary

Matric (High School Diploma), Secondary Education

Completed Matric at Beacon Hill Secondary.

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan