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Merve Şevbin Vural

@merveevbinvural

Motivated customer support professional with social media consulting experience.

Turkey
Message

What I'm looking for

I am looking for a full-time remote position where I can provide excellent customer support and grow my skills.

My name is Merve Şevbin Vural, and I am a recent graduate with a Bachelor's Degree in Architecture from Dicle University. I am currently seeking a full-time remote position in customer support, where I can utilize my skills in communication and problem-solving. My experience as a Social Media Consultant at a Nissan dealership has equipped me with the ability to manage customer inquiries effectively and provide excellent support through chat and email.

In my previous role, I was responsible for managing social media accounts, responding to customer messages, and handling complaints. I take pride in my strong communication skills in Turkish and my ability to create simple reports and content plans. I am eager to contribute to a Turkish-speaking support team and am committed to improving my English skills on the job. I believe my organized and solution-oriented approach will make me a valuable asset to your team.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

DU

Dicle University

Bachelor’s Degree, Architecture

Completed a Bachelor's Degree in Architecture, gaining foundational knowledge and practical skills in the field. Graduated as a new graduate, ready to apply academic learning to professional challenges.

Tech stack

Software and tools used professionally

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