Merve Şevbin Vural
@merveevbinvural
Motivated customer support professional with social media consulting experience.
What I'm looking for
My name is Merve Şevbin Vural, and I am a recent graduate with a Bachelor's Degree in Architecture from Dicle University. I am currently seeking a full-time remote position in customer support, where I can utilize my skills in communication and problem-solving. My experience as a Social Media Consultant at a Nissan dealership has equipped me with the ability to manage customer inquiries effectively and provide excellent support through chat and email.
In my previous role, I was responsible for managing social media accounts, responding to customer messages, and handling complaints. I take pride in my strong communication skills in Turkish and my ability to create simple reports and content plans. I am eager to contribute to a Turkish-speaking support team and am committed to improving my English skills on the job. I believe my organized and solution-oriented approach will make me a valuable asset to your team.
Experience
Work history, roles, and key accomplishments
Social Media Consultant
Nissan Dealership Diyarbakır
Jan 2023 - Jan 2024 (1 year)
Managed social media accounts and responded to customer messages. Handled customer complaints and inquiries through chat, and created simple reports and content plans.
Education
Degrees, certifications, and relevant coursework
Dicle University
Bachelor’s Degree, Architecture
Completed a Bachelor's Degree in Architecture, gaining foundational knowledge and practical skills in the field. Graduated as a new graduate, ready to apply academic learning to professional challenges.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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