Merna Makary
@mernamakary
I’m an entry-focused administrator and accountant, blending HR and customer service.
What I'm looking for
I’m a motivated commerce graduate focused on building a strong professional foundation in administration, accounting, and client-facing operations. I’m driven to gain valuable experience, grow in my field, and contribute effectively to the organization.
In my Administrator & Accountant (Virtual) role at GPS Consulting Group, I managed daily office operations, supported bookkeeping and taxation tasks, and handled invoicing and financial record-keeping. I also prepared reports and assisted in financial analysis for company owners, while supporting business development ideas for growth and expansion.
Alongside accounting work, I’ve strengthened my customer and sales capabilities through roles such as Bancassurance Officer (Allianz–Banque Misr), Real Estate Reseller (GoGreen Real Estate), HR Recruiter (Teleperformance), and customer support positions at Etisalat. I’ve coordinated client documentation, appointments, follow-ups, interviews, and onboarding to ensure accurate processes and strong service outcomes.
I bring strong communication, teamwork, and organization, backed by training in business etiquette and practical tools like Microsoft Excel, Word, and PowerPoint, plus digital marketing and social media. My long-term goal is starting my own business—so I actively look for opportunities where I can learn, improve, and deliver results.
Experience
Work history, roles, and key accomplishments
Real Estate Reseller
GoGrean Real Estate
Sep 2025 - Dec 2026 (1 year 3 months)
Real Estate Reseller at GoGrean Real Estate, assisting clients with property buying/reselling and managing client follow-ups.
Administrator & Accountant
GPS Consulting Group
Dec 2025 - Mar 2026 (3 months)
Administrator & Accountant (virtual) at GPS Consulting Group, managing office operations and supporting bookkeeping and financial reporting.
Bancassurance Officer
Allianz–Banque Misr
Mar 2025 - Aug 2025 (5 months)
Bancassurance Officer at Allianz–Banque Misr, supporting customers with Allianz insurance solutions and coordinating with the bank team to meet sales targets.
HR Recruiter (virtual) at Teleperformance, managing recruitment from job posting through candidate onboarding and coordinating interviews with hiring leaders.
Customer Service Chat Representative
Etisalat UAE
Sep 2023 - Dec 2024 (1 year 3 months)
Customer Service Chat Representative at Etisalat UAE (Smiles), assisting customers through online chat and handling order requests.
Tele Sales Representative
Etisalat UAE
Sep 2022 - Sep 2023 (1 year)
Tele Sales Representative at Etisalat UAE (Maadi), handling inbound/outbound client calls and promoting products and services.
Customer Service Trainee
Banque Misr
Aug 2021 - Sep 2022 (1 year 1 month)
Customer Service Trainee at Banque Misr (online), supporting customer service activities.
Sales Account Executive
Azaroffice
Nov 2020 - Jan 2021 (2 months)
Sales Account Executive at Azaroffice (Sadat City).
Education
Degrees, certifications, and relevant coursework
Sadat City University
Bachelor of Commerce, Accounting
Grade: Very Good
Bachelor of Commerce in English (Accounting) at Sadat City University, graduating in 2022.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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