At InnoSource Inc., I responded to customer requests and resolved complaints through telephone support. I also documented interactions and maintained accurate customer records.
I followed up on unresolved issues to support timely resolution and continuity of service. I communicated updates to customers and relevant representatives about outstanding requests.
At InnoSource Inc., I collaborated with team members to review customer feedback and support service improvements.
Previously, as a Sales Assistant at Homgrove Technologies, I responded to prospective guests’ inquiries and helped them select suitable accommodation. I supported short-term rental bookings, maintained customer databases and sales records, and prepared weekly sales activity reports.
