Mercy MMM
Open to opportunities

Mercy M

@mercym

Experienced Executive Assistant with a proven track record in administration.

South Africa
Message

What I'm looking for

I seek a role that values proactive support and offers opportunities for growth.

I am a resourceful and discreet Executive Assistant with over 15 years of experience supporting senior leaders across the US, South Africa, and Zimbabwe. My expertise lies in managing complex calendars, streamlining communications, and driving task execution in fast-paced, remote environments. I am adept with modern tools such as Notion, Asana, ClickUp, and Google Workspace, which I utilize to enhance productivity and efficiency.

Throughout my career, I have consistently demonstrated proactive problem-solving abilities and a commitment to executing tasks with polish and clarity. My role as a Virtual Administrative Assistant at Washington Strategic Consulting, Inc. has honed my skills in managing executive calendars and coordinating virtual meetings across different time zones. I take pride in my ability to create organized documents and track ongoing tasks effectively, ensuring that operations run smoothly.

In my previous positions, I have provided high-level administrative support in dynamic environments, managing confidential communications and preparing essential meeting materials. My accomplishments include improving internal scheduling workflows, which saved over 10 hours per week, and centralizing task tracking, resulting in a 30% boost in project completion rates. I am dedicated to maintaining a 100% success rate in meeting deliverables and follow-ups, making me a valuable asset to any team.

Experience

Work history, roles, and key accomplishments

WI
Current

Virtual Administrative Assistant

Washington Strategic Consulting, Inc

Oct 2022 - Present (2 years 9 months)

Managed executive calendar, emails, and meeting logistics across time zones. Coordinated virtual meetings and drafted high-quality summaries and action items.

PM

Executive Assistant/Office Manager

Pan African Mining

Oct 2013 - Present (11 years 9 months)

Supported C-suite executives with scheduling, budgeting, and document preparation. Improved documentation workflows for contracts and HR records.

Education

Degrees, certifications, and relevant coursework

CC

Claremont Business College

Diploma, Business Administration

Completed a comprehensive program in Business Administration, gaining foundational knowledge in business operations, management principles, and administrative practices. Developed skills essential for supporting various business functions.

SC

Speciss College

Certificate, Executive Assistant

Obtained an Executive Assistant Certificate, focusing on advanced administrative support, office management, and executive-level assistance. Acquired practical skills for managing calendars, communications, and organizational tasks.

Tech stack

Software and tools used professionally

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