Mercy M
@mercym
Experienced Executive Assistant with a proven track record in administration.
What I'm looking for
I am a resourceful and discreet Executive Assistant with over 15 years of experience supporting senior leaders across the US, South Africa, and Zimbabwe. My expertise lies in managing complex calendars, streamlining communications, and driving task execution in fast-paced, remote environments. I am adept with modern tools such as Notion, Asana, ClickUp, and Google Workspace, which I utilize to enhance productivity and efficiency.
Throughout my career, I have consistently demonstrated proactive problem-solving abilities and a commitment to executing tasks with polish and clarity. My role as a Virtual Administrative Assistant at Washington Strategic Consulting, Inc. has honed my skills in managing executive calendars and coordinating virtual meetings across different time zones. I take pride in my ability to create organized documents and track ongoing tasks effectively, ensuring that operations run smoothly.
In my previous positions, I have provided high-level administrative support in dynamic environments, managing confidential communications and preparing essential meeting materials. My accomplishments include improving internal scheduling workflows, which saved over 10 hours per week, and centralizing task tracking, resulting in a 30% boost in project completion rates. I am dedicated to maintaining a 100% success rate in meeting deliverables and follow-ups, making me a valuable asset to any team.
Experience
Work history, roles, and key accomplishments
Virtual Administrative Assistant
Washington Strategic Consulting, Inc
Oct 2022 - Present (2 years 9 months)
Managed executive calendar, emails, and meeting logistics across time zones. Coordinated virtual meetings and drafted high-quality summaries and action items.
Executive Assistant
Mmapho Group
Jan 2016 - Present (9 years 6 months)
Provided high-level administrative support to company executives in a fast-paced startup environment. Managed executive inboxes and calendars, handling confidential communication.
Executive Assistant/Office Manager
Pan African Mining
Oct 2013 - Present (11 years 9 months)
Supported C-suite executives with scheduling, budgeting, and document preparation. Improved documentation workflows for contracts and HR records.
Education
Degrees, certifications, and relevant coursework
Claremont Business College
Diploma, Business Administration
Completed a comprehensive program in Business Administration, gaining foundational knowledge in business operations, management principles, and administrative practices. Developed skills essential for supporting various business functions.
Speciss College
Certificate, Executive Assistant
Obtained an Executive Assistant Certificate, focusing on advanced administrative support, office management, and executive-level assistance. Acquired practical skills for managing calendars, communications, and organizational tasks.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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