Open to opportunities

melvin hiew

@melvinhiew

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Detail-oriented accounting professional with experience in client management.

Malaysia

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What I'm looking for

I am seeking a role that offers growth opportunities and values client relationships.

I am a dedicated accounting professional with a strong foundation in financial management and client relations. My experience as an Insurance Agency Assistant at C.Kok Insurance Agency allowed me to hone my skills in managing client inquiries and ensuring the secure handling of sensitive documents. I take pride in my ability to coordinate effectively with agents and clients, ensuring smooth operations and high satisfaction.

In my previous role as an Accounting Clerk at Bahagia Distributors Sdn Bhd, I managed both digital and physical financial records, demonstrating my attention to detail and accuracy in financial transactions. I assisted in generating invoices and maintaining accurate billing processes, which contributed to the overall efficiency of the finance department. My experience in high-pressure environments, such as working at D’Sunlit Sdn Bhd during large events, has equipped me with the ability to resolve issues swiftly and enhance customer satisfaction.

Experience

Work history, roles, and key accomplishments

Insurance Agency Assistant

C.Kok Insurance Agency

Jun 2020 - Jul 2021 (1 year 1 month)

Managed phone calls and client inquiries, efficiently scheduling appointments and coordinating follow-ups with agents. Efficiently collected and processed client payments while ensuring the secure handling of confidential insurance documents and records.

Customer Service Scheduling Data Entry Payment Processing Document Management

Accounting Clerk

Bahagia Distributors Sdn Bhd

Apr 2019 - Sep 2019 (5 months)

Managed digital and physical financial records, accurately entering financial transactions into an internal database. Assisted with generating and issuing invoices and receipts to ensure accurate and timely billing and payment processing.

Data Entry Invoicing Payment Processing Database Management

Temporary Event Worker

D'Sunlit Sdn Bhd

Jun 2019 - Jun 2019 (0 months)

Promoted products at the seasonal event 'Consumer Fair,' a large event with over 100,000 visitors. Interacted with guests to resolve inquiries and enhance their overall event satisfaction.

Problem Solving Event Management Public Relations