Open to opportunities

Nfh Mastura

@nfhmastura

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Recent Islamic finance graduate skilled in financial administration, customer service, and office operations.

Malaysia

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What I'm looking for

I seek an entry-level finance or administrative role in a collaborative organization where I can apply financial reporting, customer service, and office management skills while growing professionally.

I am a detail-oriented graduate in Islamic Finance and Banking with practical experience in finance administration and customer-facing roles.

During my internship in a district land office finance department, I assisted in preparing monthly financial summaries, ledger reports, and handled correspondence and filing using office equipment.

I have part-time experience in sales and community volunteering where I honed complaint resolution, communication, teamwork, and SOP monitoring skills during the COVID-19 response.

I bring strong technical proficiency in Microsoft Word, Excel, PowerPoint, Google Docs, Canva and video editing, fluency in Malay and Indonesian, and a motivated, service-oriented approach to contribute effectively in finance or administrative roles.

Experience

Work history, roles, and key accomplishments

Finance Intern

Pejabat Tanah dan Jajahan Gua Musang

Mar 2025 - Jul 2025 (4 months)

Assisted in preparation of monthly financial summaries and ledger reports, managed customer complaints and telephone enquiries, and maintained office correspondence, filing, and reports to improve departmental operations.

Financial Reporting Customer Service Office Administration MS Excel Communication

Sales Assistant

Warung Roti Canai D'Sintok

Jan 2023 - Jan 2025 (2 years)

Handled customer service and complaints professionally, maintained flexible operations support, and contributed to daily sales and service delivery in a fast-paced food service setting.

Customer Service Complaint Resolution Cash Handling Point of Sale Time Management Teamwork Communication

Volunteer Frontliner

Angkatan Pertahanan Awan

Jan 2021 - Jan 2021 (0 months)

Monitored premises and public compliance with COVID-19 SOPs, supported community health efforts, and collaborated with teams to prioritize safety during the pandemic.

SOP Enforcement Teamwork Community Outreach Communication Crisis Response

Education

Degrees, certifications, and relevant coursework

Universiti Utara Malaysia

Bachelor of Islamic Finance and Banking with Honours, Finance and Banking

2021 - 2025

Grade: CGPA 3.47

Activities and societies: Final year project on financial planning; involvement in university outreach programs and student leadership roles.

Bachelor of Islamic Finance and Banking with Honours, majoring in Finance and Banking, completed with a CGPA of 3.47 and a final year project on financial planning.