Melissa Witte-Spencer
@melissawitte-spencer
Senior Compliance Technical Program Manager driving AI‑enabled GRC transformation.
What I'm looking for
I am a Senior Compliance Technical Program Manager with 18+ years of experience modernizing governance, risk, and compliance programs at enterprise scale. I specialize in controls monitoring, policy exception management, and AI-driven automation to improve accuracy and efficiency.
At Microsoft I led global programs spanning 21+ regions, delivering a 96.5% compliance pass rate, 46% year-over-year program growth, and a 40% reduction in manual workload through intelligent automation and process redesign.
I build scalable tooling and analytics—designing advanced Power BI dashboards with complex DAX and Co-Pilot integration, driving data-driven decision making, and leading migrations and platform governance for long-term GRC scalability.
I am a strategic, cross-functional leader who mentors teams, navigates organizational change, and implements measurable improvements in control effectiveness, data quality, and operational transparency.
Experience
Work history, roles, and key accomplishments
Senior Compliance Technical Program Manager
May 2024 - Present (1 year 8 months)
Led global Controls Monitoring Framework and Policy Exception Request programs across 21+ regions, achieving 96.5% compliance pass rate and reducing PXR cycle time by 21% while enabling 500% AI infrastructure growth through policy exception management and AI-driven automation.
Managed Controls Monitoring Framework and PXR program, delivering 92.16% pass rate across 487 control tests, reducing campaign management time by 80% and improving reporting accuracy and self-service analytics via Power BI and tooling optimizations.
Led MCIO global data center engineering strategy for memory component workflows and chain of custody, coordinating cross-functional tool and rollout activities to enable enterprise implementation and operational adoption.
Established Global Asset Data Quality Program, raising asset data accuracy from 65% to 99.6% for 3.4M devices and implementing validation rules and reporting solutions that prevented downstream data corruption and improved audit outcomes.
Directed capacity planning and financial forecasting across global services, creating multi-million USD capital plans, KPIs, and training programs that improved planning accuracy and executive decision-making.
Analyzed financial operations to identify trends and prepare executive reports, collaborating with cross-functional teams to optimize financial controls and operational efficiency.
Office Operations & Case Support
Various Law Offices
Jan 1996 - May 2006 (10 years 4 months)
Managed law office operations, client intake, case file maintenance, and provided litigation and paralegal support including drafting pleadings and coordinating court logistics to ensure compliance with procedures and deadlines.
Education
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Melissa hasn't added their education
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