Looking for a job

Melissa Ruela

@melissaruela

Message

I support aviation operations through data analysis, repair coordination, and aircraft component lifecycle management.

United States

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What I'm looking for

I'm looking to apply my aviation data, production support, repair coordination, vendor management, and customer-service experience to support reliable maintenance operations.

I've supported Pratt & Whitney through Tsunami Tsolution, maintaining accurate EDTA+ data, troubleshooting software logs, managing system access, and coordinating engine removals and shop visits.

Across ATC Aerospace, Thomas Cook Airlines, and Lufthansa Technik NA, I've managed aircraft and APU component repairs, vendor performance, warranty requests, repair orders, sourcing, RFQs, and customer portfolios of up to 81 accounts.

At AerSale, I managed engine records for CFM56-3, V2500-A5, PW4000, and RB211-535E4 engines while auditing maintenance configurations, lease returns, shop visits, and time-limited components.

My background also includes nearly nine years at Dallas Airmotive handling warranty claims, billing, customer estimates, reconciliations, order reporting, and engine-release documentation.

Experience

Work history, roles, and key accomplishments

Current

Production Support Analyst

Current

Tsunami Tsolution

Apr 2021 - Present (5 years 5 months)

Interface with Field Service Representatives to ensure data accuracy and completeness. Process workflow requests for application access and troubleshoot access issues.

EDTA+Troubleshooting Data Entry Technical Support Reporting