Carrington Ragin

I am a customer service professional with over 11 years of experience working in high-pressure, technical environments, including military service and civilian aviation maintenance. I excel at systematic troubleshooting, clear communication, and delivering solutions that minimize downtime and support mission success.

Throughout my career I have led teams, trained and mentored junior staff, and conducted compliance audits that ensured safety and quality standards. My leadership produced measurable improvements in efficiency, faster qualification times, and stronger team performance.

I am skilled in documentation, process improvement, and conflict resolution, and I adapt quickly to new environments and stakeholder needs. I prioritize empathy, efficiency, and compliance to create positive customer experiences and reliable operational outcomes.

I hold hands-on experience as an aircraft technician and team lead, with certifications in personal training and nutrition, and US Air Force service as a Senior Airman. I am ready to bring disciplined problem solving and collaborative leadership to a customer-focused technical role.