Open to opportunities

Melissa Navarro

@melissanavarro1

Message

I design complex SaaS and mobile experiences that turn workflows into intuitive products.

New Zealand

Message

What I'm looking for

I'm looking to lead end-to-end, user-centred product design for complex digital products, collaborating closely with product and engineering teams to turn user needs, business goals, and technical constraints into meaningful experiences.

I'm leading UX design for VTS's MDMs Diverge platform, helping Data Services Administrators across New Zealand and Australia manage complex metering data, operational workflows, and regulatory use cases.

Previously at IDEXX/ezyVet, I led AI-Assisted Notes, the company's first AI-powered feature, planned for launch to more than 110,000 global users. I've also shaped SaaS experiences at Snow Software and designed banking, mining, gaming, and Salesforce platforms for clients including Itaú Bank, Finning, and 2K Games through Globant.

I bring more than nine years of user research, end-to-end UX/UI design, usability testing, design systems, and cross-functional collaboration to products that balance user needs, business goals, and technical constraints.

Experience

Work history, roles, and key accomplishments

Current

Senior Product Designer

Current

Vector Technology Solutions Ltd (VTS)

Jan 2026 - Present (8 months)

Lead user experience design for the MDMs Diverge platform, a complex metering data management solution. Design intuitive workflows for SaaS products, maintain the design system, and collaborate with Product and Engineering teams.

Figma Usability Testing User Research Design Systems SaaS Prototyping Interaction Design Accessibility