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Melissa Mariño

@melissamario

Message

Data Annotator at TaskUs Inc. who reviewed and labeled text, image, video, and audio data against detailed guidelines.

Philippines

Message

At TaskUs Inc., I reviewed and labeled images, video, audio, and text against detailed guidelines and a reason taxonomy. I validated decisions against source content and policy, documented complex cases, and shared feedback on recurring false-positive patterns.

At ADP Philippines, I entered, validated, and reconciled payroll records for 2,000+ employees using ADP Workforce Now. I also worked as an Airline Reservation Agent at IBM Daksh / Sitel, managing booking data and resolving transaction discrepancies.

Experience

Work history, roles, and key accomplishments

Data Annotator / Content Moderator

TaskUs Inc.

Jan 2020 - Jan 2026 (6 years)

Reviewed and labeled images, video, audio, and text against detailed guidelines and a reason taxonomy, applying consistent decisions across high volumes of data. Validated labeling decisions and resolved discrepancies by cross-referencing source content, policy guidelines, and automated flags.

Data Annotation Content Moderation Quality Assurance Discrepancy resolution Process documentation Google Workspace Excel Data Confidentiality

Payroll Analyst

ADP Philippines

Jan 2014 - Jan 2018 (4 years)

Entered, validated, and reconciled payroll records for 2,000+ employees with high accuracy, using ADP Workforce Now. Ran quality assurance checks to keep large data sets consistent and error-free, and kept clear records of processing.

Payroll Processing Data Validation Quality Assurance ADP Workforce Excel Data Confidentiality

Airline Reservation Agent

IBM Daksh / Sitel

Jan 2009 - Jan 2014 (5 years)

Managed customer booking data with accurate data entry and strong attention to detail. Worked with customers and internal teams, in writing and by phone, to resolve discrepancies and ensure accurate transaction processing.

Data Entry Customer Service Discrepancy resolution Attention To Detail